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RVP, Mid-Market & Commercial Sales

Five9

San Ramon, CA (Hybrid) (US) Hybrid permanent

Posted: December 11, 2025

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Job Description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

The RVP of Mid-Market and Commercial Sales will lead a team of Account Executives and Mid-Market Sales Directors selling new business to prospects. Target accounts will be identified by sales team members and the company through marketing efforts. The ideal candidate is one who has built and led sales teams in the Software as a Service space as well as a strong track record closing revenue in the software world. This person needs to be an expert at positioning business value, selling enterprise software solutions, managing sales cycles, building relationships with key stake holders in the prospective accounts, remain aware and sell against competitor capabilities and threats.

This role will report directly to the Vice President of Sales and be based in San Ramon, CA.

Responsibilities:

• Develop and execute on a business plan to expand business into new accounts leveraging company generated leads, business development, partners, channels, associations, and other sales generated leads

• Guide and manage the activities of Account Executives and Mid-Market Sales Directors to ensure company revenue goals and objectives are exceeded

• Prepare, Coach, & Support the sales team by phone in their sales meetings with prospects

• Provide accurate forecasting in Salesforce.com including deals in commit, upside, and pipeline

• Attract, hire, onboard train, and retain top sales talent

• Work with team members individually for ongoing development while always promoting a healthy team environment

Qualifications:

• Bachelor's Degree required

• Minimum of 3-5 years enterprise software sales experience successfully selling solutions at the C-level

• Management Experience required

• Successful track record in a high volume transaction sales environment and longer term strategic sales with success in leading and closing at least 10 deals per year.

• Excellent C-level communication skills

• Proven leadership ability to influence, develop and empower team members to achieve objectives with a team approach

• Total comfort demonstrating SaaS/cloud-based software and discussing it with prospects

• Strong track record of exceeding company sales quotas in a complex sales environment

• Proven expertise with teaching, coaching, and training sales methodologies

• Strong written, verbal, presentation and organizational skills required

Location: This role is hybrid. 3 days a week (M, W, TH) in office is required.

#LI-CM1 #LI-hybrid

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:

• Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.

• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.

• Generous employee stock purchase plan.

• Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below.
$83,200—$161,200 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

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