Runner

About the Company
We’re a vacation rental company where great people create exceptional experiences. From our humble beginnings with a simple idea, we've grown into a trusted industry leader delivering genuine hospitality to every guest. What sets us apart isn't just our advanced technology or high property standards, but our culture of doing things the right way, building trust, and supporting each other as a team. When you join Casago, you're not just taking a job—you're becoming part of a company that values your contributions, invests in your growth, and gives you the opportunity to make a real impact on the homeowners and guests we serve every day.

About This Job

Are you a handy person who enjoys fixing and maintaining household items? Do you like to drive and are comfortable spending your days driving across various locations supporting maintenance needs? We are currently looking for someone to join our team as a Runner. No day will be the same! You’ll jump from driving supplies to team members across our portfolio of homes, performing general maintenance upkeep and fixes to ultimately helping us keep our vacation homes ready for guests. Must be curious and enjoy troubleshooting!

Compensation

• $25.05 CAD / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.

• More benefits and company perks information below

Essential Job Functions

• Assist the Operations team in the local market, preparing homes for guest check in and check out.

• Frequently travel between units delivering supplies to housekeepers, maintenance teams and others, aiding guests, and running errands.

• Expect the unexpected, no day is the same and it will be spent traveling, performing basic maintenance and tasks in our homes.

• Remove trash from homes.

• Order, maintain and replenish maintenance supplies and inventory.

• Complete a variety of maintenance tasks within a home such as appliance/ cable/ wifi troubleshooting, cleaning hot tubs, and replacing light bulbs.

• Meet and maintain company Standard Unit Appearance, correcting inconsistencies in the homes you enter.

• Assist housekeeping as needed by completing cleans.

• Establish and maintain open, collaborative relationships with local team members and regional leadership teams as needed.

• Provide cross-coverage for your team members when necessary.

• Other duties as assigned because every day is different in hospitality!

Skills + Qualifications

• Experience working in hotel, hospitality, vacation or similar industry is highly preferred.

• Prior experience working in maintenance or housekeeping role a bonus.

• Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.

• This role involves frequent travel between worksites, so reliable personal transportation is essential.

• Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners.

• Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment.

• Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always.

Workplace Environment + Physical Requirements

• Must be legally eligible to work in Canada.

• Availability to work Sunday through Saturday, early mornings and evenings as needed.

• Occasional need to perform housekeeping and/or inspection duties

• Ability to stand, sit, and walk for an extended period of time

• Reach overhead and below the waist

• Regularly push, pull, and lift up to 25 pounds

• Occasionally lift or move up to 50 pounds

• Bend, stoop, squat, kneel, and twist

• Ability to use hands to finger, handle or feel, and reach with hands and arms

• The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job.

Benefits + Perks

• Extended Medical and Dental

• Registered Retirement Savings Plan - company match

• Ski pass/activity allowance, or Travel allowance for Squamish/Pemberton-based applicants

• Employee Assistance Program

• Career advancement opportunities

• Employee discounts

• All the equipment you’ll need to be successful

Casago is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged. Casago is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.

An offer of employment for this role will be contingent upon the successful completion of a background check and / or an OFAC screening, country dependent.