Room Service - Order Taker

MinorInternational

Kalutara, WP, Sri Lanka permanent

Posted: October 28, 2025

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Quick Summary

Anantara Room Service Order Taker is responsible for taking guest orders for in-room dining, accurately relaying them to the kitchen, and ensuring timely delivery.

Required Skills

Customer Service Communication Menu Knowledge Teamwork Guest Service

Job Description

Anantara is a luxury hospitality brand for modern travelers. Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

As a Room Service Order Taker, you will be responsible for taking guest orders for in-room dining, accurately relaying them to the kitchen, and ensuring timely delivery. You will also handle inquiries, assist with menu recommendations, and maintain a high level of service excellence to create a memorable guest experience.

• High School Diploma
• Previous experience in a Food & Beverage/Restaurant role
• Excellent communication and customer service skills
• Passion for teamwork
• Excellent guest service skills

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