Risk Operations Associate

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 40 million commercial vehicles, and many million commercial drivers. The incumbent technologies that cater to these customers are decades old, and drivers and fleets increasingly demand modern digital experiences and affordable and transparent financial services products. Coast's mission is to deliver them at a transformational scale, beginning with the Coast Fleet and Fuel Card built on a cutting-edge spend management platform.

As an early member of Coast’s Risk team, you will help drive operational initiatives related to underwriting, customer risk management, and fraud. This role requires an understanding of underwriting processes and the ability to analyze risk vectors such as credit and fraud risks. You’ll partner closely with our sales, customer operations, product, and engineering teams to partner and execute on risk strategies, and the ability to take ownership of credit risk outcomes and lead strategic initiatives.

What you'll do:

• Help support and apply Coast’s risk underwriting policy used to onboard new business

• Investigate fraud events, conduct root cause analyses, and implement data-driven fraud defenses

• Execute Coast’s risk credit policies on key customer management interactions, including credit limit increase/decrease requests and credit risk reviews

• Continuously evaluate and improve Coast’s risk policies and decision systems by researching emerging trends in underwriting and fraud

• Partner with operations, product, engineering and sales teams to promote credit and fraud initiatives

What you'll bring:

• BA/BS from an university with 1 or 2 years of experience working in risk or underwriting operations, preferably in a financial institution or fintech company

• Collaborative and humble mindset, with a track record of working effectively across teams

• Strong attention to detail and a commitment to accuracy

• Ability to work independently in a fast-paced, dynamic environment

Nice-to-haves:

• Experience in high-growth startups

• Experience within corporate/small business cards, payments, lending, or related industries

• Strong SQL skills and ability to analyze data to create actionable insights

• Knowledge and understanding of KYC and KYB principles

What we'll bring:

• Salary range: $65,000 – $75,000

• Equity grant

• A unique product that makes an actual impact on the businesses we serve

• Medical, dental, and vision insurance

• Flexible paid time off (vacation, personal well-being, paid holidays)

• Paid parental leave

• Tools to help manage your financial wellness, including webinars, access to an equity tax advisory service, and company-sponsored 401K

• $400 accessories allowance for home office setup to be spent on a keyboard, mouse, headphones, etc.

• Education stipend

• Free lunch every Friday

About Coast

Coast is founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world’s top VCs which was acquired for $500MM+ in 2020.

Coast has raised $165M in total funding — our recent $40M Series B equity round was led by ICONIQ Growth with participation from Thomvest, and Synchrony. We're also backed by top fintech and mobility venture funds – including Accel, Insight Partners, Better Tomorrow Ventures, Avid Ventures, Bessemer Venture Partners, BoxGroup, Foundation Capital, Greycroft, Colle – and premier angel investors – including Max Levchin (Affirm), Josh Abramowitz (Bread), Jason Gardner (Marqeta), William Hockey (Plaid), Ryan Petersen (Flexport), and many others.

Check out our CEO's recent podcast interview with Primary Venture Partners and last year’s product/market deep dive on Fintech Layer Cake with Coast Founder Daniel Simon!

Coast is committed to diversity, equity, and inclusion. We are building a diverse and inclusive environment, so we encourage people of all backgrounds to apply. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.