Risk & Controls Manager (Product Management)

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Risk & Controls Manager (Product Management) Overview The Cross-border Services Global Product Team is looking for a Risk SME to lead and enhance our product management risk program. The ideal candidate is detail-oriented, highly motivated, and comfortable operating with ambiguity in a fast-paced, matrixed organisation. Role • Product Risk Management Framework: Develop and maintain frameworks to identify, assess, and mitigate risks across the cross-border product lifecycle. • Controls & Governance: Embed controls aligned to policies and local regulatory requirements; monitor effectiveness and drive timely remediation through risk and product governance forums. • Risk event management: Lead end-to-end management of risk events - detection, classification, remediation, and lessons learned - ensuring consistent documentation and executive visibility as per risk governance structure. • Reporting: Provide leadership with visibility on risk exposure, trends, and remediation; drive continuous control improvement • Product regulatory framework: Developing the framework to gauge local regulatory scope of implications for cross-border transactions, i.e. permissions, licensing, use case requirements and other considerations. • Regulatory change management model: Developing framework for regulatory changes as related to cross-border payments business; Work with legal entity and across business to ensure Regulatory Changes are addressed by respective functions. • Functional Interface: Act as single liaison between Product and functional (Risk, Regulatory, Compliance, Legal, and others). All About You The ideal candidate for this position should: • Extensive experience within the financial services industry focused on one or more of the following areas: enterprise risk management, operational risk management, risk / regulatory consulting, risk assurance, financial regulator. Additional experience in regulatory compliance, financial crime and data protection is a plus • Ability to operate with high autonomy on open-ended problems in a fast-moving, highly matrixed environment, while managing multi-stakeholder engagements across multiple regions • Understanding of current payment trends and developments from a risk or regulatory perspective; experience in cross-border payments flows is an advantage • Ability to challenge established views and assumptions at all levels and facilitate/lead discussions • Demonstrated expertise in identifying opportunities for continuous process improvement, enhancing efficiencies, and streamlining • Get the job done. Track record of driving outcomes, managing complexity, and influencing senior stakeholders, with strong ownership of complex cross-enterprise projects • Eligibility to work in the UK • Experience with risk-management software and tools; OpenPages is a plus Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.