(Rider) Hiring Team Lead

foodora is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Are you eager to achieve results and improve processes? Are you also structured and motivating when working with others? Then this might be the job for you!

We are now looking for a National Hiring Team Lead in Norway for our team that works with the courier fleet. In this role, you will lead recruiting specialists, playing a central role in ensuring that foodora meets our goals in quality and efficiency.

 

The logistics department is responsible for the entire lifecycle of our couriers - from recruitment and onboarding to engagement and reactivation - while ensuring that all couriers have a positive experience with foodora.

 

As the Hiring Team Lead, you will have overall responsibility for courier recruitment. This includes everything from lead generation to onboarding and compliance, with a clear goal of ensuring we have enough qualified couriers on the platform to deliver the quality our customers expect when ordering from foodora.

 

What you will do:

• Develop, implement, and ensure that our processes for courier recruitment are efficient, up-to-date, and of high quality.

• Ensure a steady stream of potential couriers.

• Guide and support a team of recruiting specialists.

• Monitor the team’s KPIs and ensure these are met.

• Lead team meetings and workshops to motivate and strengthen the team.

• Prepare forecasts and ensure cost-effective use of recruitment budgets.

• Ensure accurate reporting and documentation.

• Collaborate with other departments to ensure a holistic approach to recruitment.

To succeed in the role of Hiring Team Lead, we envision that you:

• Hold a bachelor's degree or equivalent work experience in HR, recruitment, marketing, or another relevant field.

• Have 2-3 years of experience in recruitment, sales, marketing, and/or team leadership.

• Have experience working with KPIs and performance management.

• Have good knowledge of G-suite and preferably ATS systems.

• Experience with Excel and data visualization tools are necessary for the role and performance marketing is a big plus.

• Full professional fluency in English and fluency Norwegian is preferred

 

… and as a person, you:

• Are structured and goal-oriented, with the ability to prioritize and handle multiple tasks simultaneously.

• Possess strong communication and leadership skills, with the ability to motivate and support the team.

• Are solution-oriented and proactive, with a natural ability to identify and implement improvements.

• Build strong relationships and create a positive and inclusive work environment.