Revenue Operations Project Manager

About Dutchie

Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company’s 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn’s Top 50 Startups.

Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg’s Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors.

About This Job

Dutchie is looking for a driven and detail-oriented Project Manager to join the Revenue Operations team as an Individual Contributor. You will own project and change management across all of GTM: Sales, Marketing, and Customer Success.

As RevOps continues to drive cross-functional initiatives at scale, we need someone who not only keeps projects on track, but who can architect and land organizational change with front-line teams and leadership alike. You will work closely with RevOps functional leads and GTM stakeholders at all levels to turn strategy into execution.

The ideal candidate is process and data-oriented, thrives in ambiguity, communicates with clarity at all levels, and has a bias toward action. This is a highly visible role with direct impact on how Dutchie's customer facing teams operate and grow.

What You'll Do...

• Lead end-to-end project management for GTM-wide initiatives — including scoping, planning, dependency tracking, and stakeholder communication

• Own change management for process and system rollouts, developing adoption strategies, training plans, and feedback loops for front-line GTM teams

• Partner with RevOps functional leads across Sales Ops, GTM PM, and Analytics to drive initiatives from design through execution

• Design, build, and maintain advanced reports and dashboards that support team objectives and provide critical operational visibility to the Revenue organization

• Generate regular and ad-hoc revenue and sales reports for leadership, analyzing and surfacing trends and opportunities

• Analyze, streamline, and enhance revenue operations processes across the full GTM org — Sales, Marketing, and Customer Success

• Develop detailed project plans including goals, success markers, ownership, milestones, and communication requirements — then drive execution against them

• Facilitate project meetings, track action items, and proactively follow up with key team members to maintain momentum and accountability

• Serve as the liaison between GTM teams and IT/Business Systems to understand technical requirements, resource allocations, and scope for system changes

• Communicate project status, risks, and outcomes to stakeholders at all levels — from individual contributors to the CRO

• Measure project performance post-launch to identify areas of improvement and quantify business impact

• Document business processes, data models, solutions, and implementations to ensure consistency, repeatability, and organizational knowledge

What You Bring...

• Project and program management experience — cross-functional, across various project sizes and complexity levels

• Demonstrated change management experience — proven ability to drive adoption of new processes or systems with front-line teams

• Operational mindset with strong problem-solving skills; comfortable working through ambiguity

• Data-driven approach to measuring project outcomes and process improvements

• Strong communication and influence skills — able to work effectively with stakeholders at all levels, from ICs to the CRO

It’s a Bonus if You…

• SaaS experience

• Salesforce (CRM) and/or HubSpot (Marketing platform) and/or Zendesk experience

• Experience with revenue management or Support/Customer Success organizations

• Reporting and analysis skills; ability to work with and interpret complex data sets

• Experience with Monday.com or a comparable project management tool

You’ll Get…

We are targeting a starting salary $85,000 - $115,000 based on the intended level for this role.

In addition to cash compensation, our total rewards package includes:

• Full medical benefits including dental and vision plans to ensure you always have the best care.

• Equity packages in the form of stock options to all employees.

• Technology (hardware, software, reading materials, etc..) allowance

• Flexible vacation and sick days

At Dutchie, we’re committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.