Revenue Operations Manager, Systems & Automation

Company Description

Today, when you go to your doctor and get referred to a specialist (e.g., for sleep apnea), your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often specialists and medical services are overwhelmed with referrals and the painstakingly manual process it takes to qualify your referral prevents them from getting around to it on time, or sometimes at all. Tennr prevents these delays and denials by making sure every referral gets where it needs to go, with the right info, at the right time. Powered by RaeLM™ Tennr reads, extracts, and acts on every piece of patient information so providers can capture more referrals, slash denials, and reduce delays.

Role Description

Tennr’s GTM motion depends on a clean, well-orchestrated systems foundation, as the first GTM Engineer you’ll be responsible for owning, optimizing, and scaling the tools, data, and automation that power Sales, Marketing, and Customer teams.

You’ll work cross-functionally with the RevOps team, Sales Leadership, and Marketing to make sure Tennr’s CRM and connected systems not only capture the right data but also drive the right behaviors. You’ll design processes that simplify how teams work, ensure data flows seamlessly across systems, and build the automation and visibility that enable Tennr’s revenue teams to move faster and smarter.

This is a highly collaborative and high-leverage role for someone who loves diving into systems, connecting the dots between teams, and building the operational infrastructure that turns GTM strategy into execution.

Responsibilities

• CRM & GTM Tech Stack Management : Administrate and optimize Salesforce, ensuring data integrity, automation and process standardization. Own GTM tech stack - including DealHub, Gong, Outreach, Monday.com - ensuring that systems are integrated and configured to maximize accuracy, usability, and efficiency.

• Process Improvement & Automation: Continuously identify opportunities to improve Tennr’s GTM efficiency (e.g., data tooling, custom flows, system integrations). Build processes that reduce manual work, improve data accuracy and visibility, and drive faster, smarter execution across teams.

• Territory Development and Deployment: Work closely with GTM Strategy team on design and deployment of sales territories for Account Executive and SDR teams, prioritizing the highest-value enterprise and mid-market accounts within each healthcare vertical. Collaborate with Sales leadership to evaluate territory performance and continuously refine how Tennr approaches market coverage.

• Market Sizing and GTM Strategy: Partner with RevOps team on determining Tennr’s total and serviceable addressable market (TAM & SAM) across healthcare verticals to identify markets with the highest ROI potential. Partner with Sales, Marketing, and Operations to develop strategies for entering and expanding within those markets.

• Data Vendor Management: Work closely with healthcare data vendors (e.g., Trella, Definitive Healthcare, Komodo Health) to source data required for market sizing, territory planning, and account segmentation. Work with enrichment providers (e.g., Zoominfo, Clay, Apollo) to enrich accounts with firmographic signals, contacts and other information to make sales as effective as possible.

Candidate Qualifications

• 2 - 4+ Years of experience managing GTM systems and automation. Preferably at a high-growth software company.

• Experience with Salesforce administration, including configuration, reporting, and integration with other business systems

• Experience creating architecture and process flow diagrams and documentation

• Strong analytical and reporting skills – proficiency in Excel is a must; experience with BI tools like Tableau or PowerBI is a plus

• Ability to collaborate cross-functionally with teams and communicate complex data in an understandable way

• Excellent problem-solving skills, attention to detail, and the ability to execute in a fast-paced environment

• Proven track record of driving operational improvements and efficiencies across Sales, Marketing, and Revenue Operations

Why Tennr?

• Drive Impact: Help build the foundation of how our team operates every day

• Develop Operational Expertise: Learn the inner workings of scaling systems, tools, and infrastructure

• Innovate with Purpose: Join a high-caliber team leveraging AI to solve real-world problems in healthcare

• Be Rewarded: Receive a competitive compensation package, including equity, top-tier benefits, and 401(k) match

• Collaborate & Connect: Thrive in our vibrant Chelsea office.

Benefits

• New, spacious Chelsea office

• Open and flexible PTO

• 100% paid employee health benefit options

• Employer-funded 401(k) match

• Competitive parental leave