Revenue Operations Manager

Our Future Health is the UK’s largest ever health research programme, bringing people together to transform the future of healthcare. Today, millions of people across the UK live with conditions such as cancer, dementia, diabetes, and heart disease. By bringing together 5 million volunteers from across the UK, Our Future Health is creating one of the most detailed pictures of human health ever assembled.

We are looking for a Revenue Operations Manager to help build the operational foundations that support Our Future Health’s long-term commercial sustainability and partnerships.

This is a highly cross-functional role sitting within the Chief Business Officer (CBO) Business Unit, where you will bring clarity, structure, and operational rigour to our revenue and partnership activities.

You will work across commercial, partnerships, finance, legal, and delivery teams to ensure our systems, processes, and data enable confident decision-making and sustainable growth.

This role acts as a connective layer across functions, translating strategy into execution and ensuring the commercial engine of Our Future Health operates efficiently, transparently, and responsibly.

You will:

• Design and own revenue operations frameworks: Develop and maintain end-to-end revenue processes spanning pipeline management, revenue tracking, sales operations and supporting contracting and pricing design.
• Enable cross-functional collaboration: Partner across Commercial, Partnerships, Finance, Legal, Data, Products, Science and Delivery teams to ensure aligned ways of working across the CBO Business Unit.
• Build forecasting and performance reporting: Develop revenue forecasts, dashboards, and KPIs to support planning, prioritisation, and executive decision-making.
• Optimise systems and tools: Own and evolve our CRM and commercial systems to ensure accurate data capture, reporting, and scalability as the organisation grows.
• Support commercial governance: Ensure revenue processes align with internal controls, charity governance, regulatory requirements, and partner expectations.
• Standardise ways of working: Develop playbooks, documentation, and guidance that enable consistent execution across revenue and commercial activities.
• Provide analytical insight: Analyse pipeline health, deal progression, conversion rates, and performance trends to identify risks and opportunities.
• Support strategic initiatives: Contribute operational insight to pricing discussions, partnership models, and long-term commercial strategy.

Requirements:
You will ideally bring experience in Revenue Operations within a complex and cross-functional life sciences, health tech, or med tech organisation.

You will also have:

• Experience building and managing revenue operations frameworks
• Strong CRM ownership and optimisation experience (HubSpot preferred)
• Experience developing revenue forecasts, pipeline reporting, and performance dashboards
• Understanding of commercial governance, contracting workflows, and cross-team processes
• Ability to translate strategic objectives into scalable operational processes
• Experience working in fast-paced or evolving environments, such as scale-ups, mission-driven organisations, or partnership ecosystems
• Exceptional communicator and systems thinker, with a pragmatic and collaborative mindset.

Closing date 23rd March.

Benefits:
• Salary from £75,000.
• Generous Pension Scheme – We invest in your future with employer contributions of up to 12%.
• 30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you.
• Enhanced Parental Leave – Supporting you during life’s biggest moments.
• Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice.
• Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice
• £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!
• Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family.
• A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements.

At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process.

If you do require any reasonable adjustments, please email us at [email protected]