Revenue Operations, Business Partner Analyst

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.

About the Role

The Revenue Operations Business Partner Analyst is a strategic, data-driven individual contributor who partners closely with Sales leadership and cross-functional GTM teams to optimize revenue execution across the customer lifecycle. In this analyst-level role, the focus is on supporting data analysis, process improvement initiatives, and providing actionable insights to enable effective decision-making within the Revenue Operations function. The role serves as a day-to-day execution partner for Sales, helping move deals forward while maintaining strong discipline across CRM, Quote-to-Cash processes, and forecasting inputs.

Key Responsibilities

Deal Review, Approvals & Complex Deal Support

• Review and support sales deal submissions, ensuring accuracy, completeness, and
adherence to pricing, discount, and approval policies.

• Act as a primary analyst supporting complex, non-standard, or high-risk deals,
including multi-product, multi-year, or exception-based transactions.

• Identify deal-level risks related to structure, margin, billing, or execution and surface tradeoffs clearly to stakeholders.

• Partner across RevOps, Finance, and Sales leadership to facilitate timely approvals and resolution of deal issues.

• Enforce deal submission standards to reduce approval cycles, rework, and post close corrections.

Process Discipline & Quote-to-Cash Support

• Support consistent execution of Quote-to-Cash (QTC) processes, including opportunity management, quoting, approvals, and handoffs.

• Identify friction points in deal workflows and propose practical, analyst-driven improvements.

• Balance speed and compliance to ensure deals close efficiently without introducing downstream risk.

• Reinforce standardized processes and documentation to ensure scalability.

Systems & CRM Hygiene

• Ensure Salesforce data is accurate, complete, and audit-ready, especially for deal critical fields.

• Act as a subject matter expert on deal-related CRM workflows, approval paths, and data requirements.

• Support testing, documentation, and rollout of system or process enhancements related to deal execution.

• Provide day-to-day support for CRM and deal-related questions from Sales.

Cross-Functional Collaboration & Escalation

• Work closely with Sales, Finance, Customer Success, Renewals, and RevOps peers to resolve deal issues.

• Serve as a first-line analyst for deal and approval-related questions, escalating only when guardrails are exceeded.

• Communicate clearly and objectively, using data to support recommendations and escalations.

• Build trust through responsiveness, accuracy, and consistent follow-through.

Qualifications

• 3–6+ years of experience in Revenue Operations, Sales Operations, Business Operations, or related functions.

• Experience supporting GTM teams in a B2B SaaS or technology environment.

• Strong business acumen and understanding of how operational execution impacts revenue outcomes.

• Proven ability to analyze data, identify trends, and translate insights into action.

• Experience operating within structured performance and KPI frameworks.

• Strong written and verbal communication skills with the ability to influence without authority.

Nice to Have

• Hands-on experience with Salesforce and related RevOps tools.

• Experience with BI and analytics tools such as Power BI or Tableau.

• Exposure to Quote-to-Cash processes, CPQ, or deal governance models.

• Experience supporting forecasting, pipeline reviews, or QBRs.

• Familiarity with Kaseya’s GTM model or MSP ecosystem

Success in This Role Looks Like

• Clean, accurate CRM data and strong pipeline hygiene.

• Reliable forecasts supported by data-backed insights.

• Faster deal cycles with fewer execution errors and rework loops.

• Strong trust and partnership with Sales leaders and cross-functional teams.

• Consistent delivery against RevOps KPIs and operational commitments.

• Demonstrated Accountability, Collaboration, Grit, and Results Orientation in day-to-day execution

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.