Revenue Operations Associate (Remote)

⏰ Shift Schedule & Work Setup:

• Eastern Timezone (Night Shift in PH)
• 100% Remote – work from the comfort of your home
• Applicants should be equipment ready (laptop, headset, etc.) to ensure a smooth start and seamless workflow

🏢 Job Summary:

This role is expected to ensure revenue data is entered accurately, completely, and on time, following strict templates and standard operating procedures. It focuses on high-volume, detail-oriented data entry in Excel, maintaining organized files and documentation, performing structured checks to catch discrepancies, and flagging issues appropriately. The goal is to keep revenue tracking clean, consistent, audit-ready, and fully aligned with reporting and compliance requirements — without stepping into financial analysis, but ensuring the data foundation is solid and reliable.

🔑 Key Responsibilities:

• Perform data entry into designated Excel workbooks used for revenue tracking, using established templates and instructions
• Maintain the integrity of revenue tracking files by:
• Entering data into correct tabs/fields
• Preserving formulas and links
• Applying required formatting and naming conventions

• Collect utility consolidated billing artifacts on a recurring cadence, including (as applicable):
• Payment reports
• Credit reports
• Supporting source reports required for tie-outs and compliance documentation

• Store and organize reports in centralized repositories (e.g., SharePoint/OneDrive) following defined folder structures, naming standards, and retention expectations
• Support revenue “tie-out readiness” by ensuring:
• Source reports are complete and saved in the correct locations
• Data from source reports is entered into the correct tracking workbooks
• Required reference files are linked or accessible for internal reviewers

• Conduct structured discrepancy checks (non-analytical) by:
• Comparing original utility/payment/credit reports to what was uploaded or recorded in internal systems/workbooks
• Identifying and documenting mismatches, missing values, or formatting/translation errors
• Flagging issues with clear evidence (screenshots, row references, report page numbers, timestamps) for internal resolution

• Execute defined data validation steps supporting utility consolidated billing processes, such as:
• Completeness checks (all required fields populated)
• Formatting checks (dates, IDs, currency)
• Cross-file checks per written instructions (e.g., totals match expected report values)

• Maintain trackers for report receipt, processing status, exceptions, and completion dates
• Communicate status updates and escalate blockers promptly (late/missing reports, portal download issues, corrupted files, unclear templates)

Requirements:
💡 Skills, Knowledge, and Expertise

• Extremely detail-oriented with a strong focus on accuracy, completeness, and consistency of financial/revenue data
• Highly organized; able to manage recurring intake cycles, file storage conventions, and multiple workstreams in parallel
• Proven experience in high-volume data entry, preferably involving financial, billing, or revenue-related datasets
• Strong proficiency in Microsoft Excel, including:
• Sorting, filtering, tables, basic formulas (SUM, IF, XLOOKUP/VLOOKUP), text-to-columns, and formatting
• Copy/paste and structured transformations (re-mapping columns, standardizing formats, de-duplicating)
• Working within standardized workbook templates without breaking formulas or references

• Comfortable with Microsoft 365 (Excel, Outlook, Teams, SharePoint/OneDrive) and disciplined file/version management
• Ability to follow detailed written SOPs and validation checklists precisely, with minimal deviation
• Strong documentation habits (clear notes, trackers, audit-friendly logs of what was received, entered, and updated)
• Ability to compare source documents to system outputs to identify discrepancies and isolate likely root causes (without performing financial analysis)
• Strong judgment on when to escalate exceptions (missing reports, mismatched totals, formatting issues, incomplete datasets)
• Professional handling of sensitive revenue and customer-related information; basic data confidentiality awareness
• Reliable and consistent performance in deadline-driven, recurring monthly/weekly reporting cycles

Benefits:
💻 Why You'll Love Working with Us:

• 100% Remote Work Enjoy the flexibility of working from anywhere!
• Paid Leave Take time off to recharge, starting upon regularization.
• HMO Benefits Comprehensive healthcare coverage as soon as you're regularized.
• Government-Mandated Benefits All statutory benefits such as SSS, PhilHealth, and Pag-IBIG are fully provided.
• Fun & Collaborative Culture Be part of a dynamic team that values creativity, innovation, and teamwork.

🚨 NOTE:

This is a full-time employment position and NOT an Independent Contractor arrangement. It comes with government-mandated contributions and benefits.

A background check is part of our hiring process and will be completed before moving to the job offer stage. We kindly ask applicants to have the necessary details ready in advance to keep things smooth and hassle-free.