Revenue Cycle Specialist

Western Door Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings’ federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.

Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Western Door Federal is seeking a Revenue Cycle Specialist with Radiology and Informatics expertise to support the Defense Health Agency.

The role focuses on optimizing Revenue Cycle operations with a specialized emphasis on radiology workflows and health informatics.

Roles and Responsibilities:

• Provide SME (Subject Matter Expert) knowledge in MHS GENESIS Revenue Cycle, including all Charge Services, with expertise in radiology billing and informatics systems.

• Optimize workflows and charge capture opportunities within radiology departments to improve operational efficiency and revenue cycle outcomes.

• Analyze and reconcile suspended charges and Discharged Not Final Billed (DNFB), which refers to patient accounts where services have been provided but the final bill has not been issued due to missing documentation or coding errors. Use a sprint framework to prioritize and reduce backlog.

• Support the development and rollout of scalable enterprise Revenue Cycle programs, including radiology informatics integration.

• Design and implement decision-support tools focused on Key Performance Indicators (KPIs) for fiscal health, including radiology-specific metrics.

• Apply Revenue Cycle principles, including charge capture, coding, billing, reimbursement, denial management, and compliance, with a focus on radiology services.

• Collaborate on training materials and workflow optimization for radiology staff and informatics users.

Basic Requirements:

• Bachelor’s degree in a healthcare-related field or health informatics (Associate degree + 5 years of experience may substitute).

• Background in radiology technology, medical imaging, or radiology administration.

• US citizenship required due to government contract requirements.

• Favorable adjudication of a T1 background investigation.

• Substantial knowledge of Revenue Cycle concepts and operations, specifically in radiology.

• Proficiency in Microsoft Office 365 (Excel, Word, PowerPoint).

• Strong analytical, communication, and interpersonal skills.

Desired Qualifications:

• Experience in the Military Health System (MHS) environment.

• Familiarity with PACS integration, imaging informatics, and health informatics systems.

Equal Opportunity Statement:
Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.