Revenue Cycle Management (RCM) Analyst
Rockstar
Posted: April 18, 2025
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Quick Summary
The Revenue Cycle Management (RCM) Analyst role involves analyzing and optimizing the financial performance of a mental health practice, ensuring accurate billing and revenue cycle management. The ideal candidate will have experience in healthcare finance and a strong understanding of the healthcare industry. The successful candidate will be responsible for analyzing financial data, identifying areas for improvement, and implementing process changes to increase revenue and reduce costs.
Required Skills
Job Description
Rockstar is recruiting for a mission-driven mental health practice focused on delivering exceptional care to older adults, particularly those covered by Medicare. This client connects clients with experienced, compassionate therapists through secure virtual and in-person sessions. They are growing quickly and looking for passionate team members who want to shape the future of geriatric mental health.
About the Client
Sailor Health is a mission-driven mental health practice focused on delivering exceptional care to older adults, particularly those covered by Medicare. They connect clients with experienced, compassionate therapists through secure virtual and in-person sessions. They are growing quickly and looking for passionate team members who want to shape the future of geriatric mental health.
Role Overview
The client is seeking a detail-oriented RCM Analyst to manage and optimize their revenue cycle processes. This role is central to ensuring accurate and timely claim submissions, resolving denials, and maintaining a smooth flow of billing data between their EHR (Healthie) and clearinghouse (Office Ally). The ideal candidate is self-driven, highly analytical, and thrives in a fast-paced environment with lots of moving pieces.
Key Responsibilities
- Prepare, submit, and track insurance claims via Office Ally for services documented in Healthie
- Monitor claim status, correct errors, and follow up proactively to ensure prompt payment
- Analyze and resolve claim denials and rejections, coordinating with clinicians when needed
- Manage payer enrollments and credentialing data accuracy in EHR and clearinghouse systems
- Maintain clean and up-to-date patient insurance and billing records
- Prepare regular reports on claim status, aging, denial trends, and reimbursement performance
- Create and maintain spreadsheets and pivot tables in Excel to support revenue analysis and workflow tracking
- Collaborate closely with clinical operations to ensure documentation and coding compliance
- Continuously identify and recommend improvements to billing workflows and documentation processes
Qualifications
- 2+ years of experience in medical billing, revenue cycle management, or healthcare finance
- Experience working with behavioral health or telehealth organizations strongly preferred
- Familiarity with Medicare billing requirements is a significant plus
- Proficient in Office Ally and/or similar clearinghouses, and EHR platforms (Healthie preferred)
- Advanced Excel skills, including pivot tables and advanced formulas
- Exceptionally detail-oriented, organized, and thorough
- Strong communication skills and ability to collaborate across clinical and operational teams
- Comfortable working in a fully remote, fast-growing startup environment
Why Join Them?
- Help build the operational backbone of a mission-driven healthcare startup
- Work alongside a dedicated team of professionals improving access to geriatric mental health care
- Competitive compensation and benefits
- Opportunity for growth and expanded responsibility as the company scales