Retail Supervisor - Benefit Cosmetics

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint venture between LVMH Fragrances & Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics, MAKE UP FOR EVER, Fresh and Parfums Christian Dior.

POSITION: RETAIL SUPERVISOR

BRAND: BENEFIT COSMETICS

https://www.benefitcosmetics.com/id-id

JOB SUMMARY

The Retail Supervisor is responsible for overseeing the daily store operations, ensuring sales targets are achieved, service standards are upheld, and Beauty Advisors are fully trained in product knowledge, brow waxing services, and in-store service delivery.

JOB DESCRIPTION

Store Operations

• Ensure the store is ready for operation (proper display, sufficient stock, cleanliness maintained).
• Conduct daily checklists and ensure all store SOPs are implemented.
• Arrange work schedules for staff (shifts, leave, overtime).

Sales & Targets

• Monitor daily, weekly, and monthly store sales performance.
• Drive the team to achieve or exceed sales targets.

Leadership & People Development

• Supervise, guide, and motivate Beauty Advisor.
• Provide product, brow waxing service, and SOP training to Beauty Advisor.
• Conduct performance evaluations, including coaching & counseling.

Reporting & Administration

• Prepare daily/weekly/monthly sales reports.
• Report operational issues to the Head Office.
• Ensure all requirements supporting sales and service are available.

Requirements:
• Minimum education: High School/Vocational School; Diploma/Bachelor’s Degree preferred.
• Preferably 3 years' experience as Area/ Retail Supervisor.
• Sales-driven, analytical mindset, able to work in fast retail pace.
• Competent at make-up application.
• Confident in teaching and overseeing brow waxing service standards.
• Strong leadership, communication, and problem-solving skills.
• Beauty Therapy qualification or an understanding of the Beauty Services Industry with a commitment to embrace, learn and perfect the Benefit waxing technique.
• Willing to travel frequently for store visits.
• Flexibility regarding work hours; ability to work in shifts (if need be), weekends, and some holidays.
• Proficient in Microsoft Office and POS Systems.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice https://www.luxasia.com/recruitment-privacy-notice/ and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Benefits:
• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Benefit Cosmetics, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.