Retail sales representative ( greeter)

Softpath System has a reputation as a unique firm in a fast-paced information technology marketplace. Softpath helps customers to consistently and cost-effectively plan, execute and deliver high-quality services and results. Our consultants are experienced professionals who build long-term, trusted relationships and bring a high level of innovation, integrity, experience and value to client work. In addition, Softpath as a systems integrator has strong partnerships with best-in-class technology vendors, enabling Softpath to remain objective while working with customers to determine the best hardware, software and services to meet their business requirements. 

Softpath's excellent customer care delivers the depth and breadth of services resulting in significant repeat business with customers. Softpath helps our customers make optimal use of technology today while planning for the future. More than 100 customers - and many of the Fortune 500, Global 1000 rely on Softpath's expertise to maximize their technology investment. 

Softpath was incorporated in 1999, and has grown to over 450 employees worldwide. Corporate Headquarters are in Atlanta, Georgia with Regional Offices in the Raleigh, NC, Omaha, NE and Hyderabad, India. Our customers are diverse and include companies of all sizes large, middle market and start-up.

Position is the first contact for greeting and welcoming customers as they enter the store. Responsibilities include:
• Maintaining professional appearance and demeanor to set the stage for exceptional service with Verizon Wireless
• Providing a consistently excellent customer service experience by maintaining the highest degree of courtesy and professionalism
• Checking customers into automated check-in device (if applicable) or keeping a manual list of customers waiting
• Assess customers needs in order to correctly assign to correct work group (sales, customer service or technical support)
• Directing customers to appropriate section of the store while they wait (based on their original request) or familiarize customers with store layout and available resources
• Provide customer promotional flyers
• Managing wait times and customer expectations to help monitor store flow
• Directing customer to appropriate representatives
• Thanking customers for their business as they leave

Hours:
Hours will vary depending on the weekly schedule. Stores are open 7-days a week, scheduling flexibility is a must and will include nights and weekends.

• Excellent written and verbal communication skills
• High school diploma or equivalent
• Must be over 18
• PC Skills (knowledge of Windows environment)
• Ability to work in a fast-paced retail store environment
• Must be able to stand on feet all day
• Strong interpersonal skills, friendly outgoing personality

Desirable
• 1-2 years in retail sales
• AA in business administration or marketing a plus or equivalent work experience

All your information will be kept confidential according to EEO guidelines.