Retail Sales Associate - Nigeria

Capital Partners

Lagos, Lagos, Nigeria Remote permanent

Posted: February 12, 2026

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Quick Summary

Delivering excellent customer service and driving sales as a Retail Sales Associate in Lagos.

Required Skills

Customer Service Product Knowledge Sales Targets POS Systems Customer Inquiries Inventory Management Store Operations Professional Compliance Promotions Visual Merchandising

Job Description

- The Retail Sales Associate is responsible for delivering excellent customer service, driving sales, and supporting daily store operations. The role focuses on understanding customer needs, promoting products, and maintaining a positive shopping experience while achieving sales targets.

₋ Welcome customers and provide friendly, knowledgeable assistance

₋ Identify customer needs and recommend appropriate products

₋ Achieve individual and store sales targets through effective selling techniques

₋ Process sales transactions accurately using the POS system

₋ Handle customer inquiries, complaints, and returns professionally

₋ Maintain product displays, shelves, and store cleanliness

₋ Support stock receiving, replenishment, and inventory counts

₋ Follow company policies, procedures, and visual merchandising standards

₋ Participate in promotions, product launches, and seasonal campaigns

Requirements:
₋ High school diploma or equivalent

₋ 1 to 2 years of previous retail or customer service experience is an advantage

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