Retail Reconciliation Administrator

Faithful to Nature is looking for a detail-oriented Reconciliation Specialist to join our finance team at the headquarters level for an online retail store with numerous retail outlets across South Africa.

Faithful to Nature is a market leader in the online natural product retail space with the mission of improving the health of our customers and our planet. We’re home to analysts, creatives, activists and innovators. We believe in doing things differently and are busy pioneering the natural health wellness industry.  From our humble beginnings, we’ve grown to service thousands of loyal customers across South Africa, we’re now a late-stage startup looking to scale our business and stamp our mark on South Africa’s retail sector. 

This role is responsible for managing retail cash up reconciliations and petty cash reconciliation across multiple stores. Additionally, the position involves invoicing outlet partners for sales conducted through their retail stores and accounting for fees from third-party delivery platforms. 

Key Responsibilities:

Perform daily and weekly cash reconciliations using Acumatica and Erply reports to verify sales, cash balances and transactions from multiple retail outlets.

Allocate deposits in the bank module to specific store accounts, invoices or ledgers, ensuring accurate matching of payments and resolution of any mismatches or unapplied amounts.

Invoice outlet partners for sales conducted through their retail stores, including calculating commissions based on reported sales data and reconciling these accounts.

Account for third-party delivery platform commission on sales.

Monitor and reconcile retail store accounts receivable, including applying credit notes and preparing adjustments.

Identify and resolve discrepancies from retail cash-ups through communication with store managers.

Generate monthly reconciliation reports for management.

Account for retail outlet Petty cash transactions and Petty cash reconciliation.

Provide ad-hoc support for audits, process improvements.

Requirements and Qualifications:

Matric certificate with accounting as a subject (essential); a diploma in finance or accounting.

Minimum 3-5 years of experience in accounts receivable, cash applications or reconciliation roles, preferably in a retail or multi-location environment.

Proficiency in ERP systems like Acumatica or similar and advanced Microsoft excel skills for data analysis and reporting.

Skills and Competencies:

Strong analytical and problem-solving abilities with high attention to detail.

Excellent communication skills for liaising with internal teams and partners.

Ability to work under pressure, meet deadlines, and manage multiple tasks in a dynamics retail setting.

Team player with the capacity to work independently and contribute to process optimization.

Current Group benefits:

Matching Company Retirement Fund Contributions

Discounts across the Silvertree portfolio group.