Retail Operations Lead

We’re looking for a techsavvy, curious and solutionsoriented Retail Operations Lead to support our stores with smooth rollouts, daily tech operations and exciting new retail projects. 

YOUR RESPONSIBILITIES 

What you will do: 

• Support area teams and stores with retailtech solutions such as POS systems, RFID store devices and incident escalation 
• Initiate, lead and drive projects from idea to finalized assignment, including timeline for all activities and productions  
• Work with local fulfilment initiatives  
• Create and contribute to training materials  
• Handle ongoing store maintenance in cooperation with H&M Tech and Network teams 
• Conducting, testing, and evaluating new tech solutions and tools 

 

WHO YOU’LL WORK WITH 

You’ll collaborate closely with the second Retail Operations Lead, Area Teams and a broad network of teams. This role offers a wide range of touchpoints across the organisation and provides the opportunity to grow your internal network.  

 

WHO YOU ARE 

We are looking for people with…  

• Background in retail or store operations 
• Strong interest in technology and new retailtech solutions 
• Experience coordinating store projects or rollouts 
• Solid structure and the ability to keep track of multiple tasks 
• Proficiency in the Office suite 
• Ability to work independently and ensure nothing is missed 
• Comfort communicating with many stakeholders across brands 
• Fluency in English; Swedish is a strong advantage  

 

And people who are…  

• Collaborative & inclusive 
• Engaging and able to motivate others 
• Openminded, innovative and curious 
• Proactive and willing to learn 
• Responsible, structured and resourceful 
• Confident enough to challenge, ask questions and say no when needed 
• Selfaware and communicative 

 

ADDITIONAL INFORMATION 

This is a full-time temporary contract until end of January 2027, based at our Head Office in Södermalm, Stockholm or remote. 

If you feel this opportunity is exciting, apply by sending your CV in English as soon as possible, but no later than February 8th, 2026. Due to data policies, we only accept applications through our career page. 

WHO WE ARE 

Weekday is where culture moves fast and expression runs deep. Your everyday remix wrapped in denim. Too much, not enough, perfect. A wardrobe of contrasts: effortless basics, monochrome shades, and edgy cuts. The signature jeans that go with everything—and express it all. More than fashion – it’s a moment, a mood, culture in motion. Every version, all at once. Learn more about Weekday here. 

 

WHY YOU’LL LOVE WORKING HERE 

We offer attractive benefits, including: 

• Staff discount across all H&M Group brands. 

• Inclusion in the H&M Incentive Program (HIP). 

• 30 days holiday. 

• Collective agreement with pension and life insurance. 

• Wellness benefit (4,000 SEK/year). 

• Access to Benify Benefits Portal. 

 

JOIN US 

Our uniqueness comes from our inclusive and collaborative culture, strong values, and opportunities for growth. We look forward to hearing from you!