Retail Manager
FoundationRecruitment
Posted: November 19, 2018
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Quick Summary
Retail Manager with strong leadership and customer service skills, responsible for driving sales growth and improving customer experience in a retail environment.
Required Skills
Job Description
Retail Manager - Essex
Are you a Retail Liaison Manager, Retail Store Manager or Department Store Manager with a flair for numbers, improving performance and building relationships? Are you eager to broaden your horizons and pursue an opportunity outside your usual comfort zones?
Tell me more…
A key shopping centre in Essex is recruiting a Retail Manager to establish and maintain effective relationships with the tenants with a view to improve performance and drive customer experience and engagement. This is a newly created role and you will report in to the Centre Manager and support them as a number two - a senior role with lots of responsibility!
The centre is going through a major redevelopment and this is a great opportunity to take on a unique role at a challenging and pivotal time for the centre. The centre's landlord, the largest in the UK in terms of number of schemes, has identified several exciting opportunities to develop the property and meet local demand, including new hotel, gym, food retailer and 300 residential units. Internal retail communication during this time is paramount, and the role plays a central part in the successful operation of the centre.
Main responsibilities:
• Engaging with retail partners at all levels (Store Manager to Managing Director).
• Understanding and analysing performance trends at store level and across businesses.
• Supporting the development of the shopping centre by liaising closely with all stakeholders to maintain relationships, communicate changes and manage expectations.
• Being aware of retailer events and their impact on the centre, ensuring they run smoothly and are well managed.
Key competencies and experience:
• Retail experience, management level or above.
• An understanding of trends and ability to analyse data, making recommendations where appropriate.
• Tenacious and energetic with strong communication skills.
• Leadership qualities and experience.
• Presentation and reporting writing skills.
• Proven customer experience skills.
Why should I apply?
The investment going into this asset and the business behind it makes for a truly exciting opportunity to join a growing scheme. You will be employed by a business with a respected and admired reputation in the market who now own and manage more over 30 UK shopping centres, as well as numerous other properties and leisure assets.
How:
If you are interested, please send your CV and contact details or call 0161 694 9722.