Retail Lending Administrator

Retail Lending Administrator

Branch Location: Any branch, PEI

At Provincial Credit Union, we’re more than a financial institution — we’re a people-first, purpose-driven organization, proudly recognized as one of Canada’s Top 100 Employers for 2026. Guided by our IMPACT values, we strive to create an exceptional employee experience where every team member feels supported, valued, and empowered.

The Retail Lending Administrator plays a key role in supporting the retail lending function through accurate processing, administration, and operational support. This position ensures all loan and mortgage transactions are processed correctly and in a timely manner, maintains accurate financial reporting, and supports compliance with internal policies and regulatory requirements. 

What You’ll Do:

Loan & Mortgage Administration

Process and post loan and mortgage transactions, including payments, advances, payouts, rate changes, and LOC increases.

Complete personal mortgage payout requests, renewals, and reviews.

Prepare loan maturity letters.

Complete mortgage satisfactions and partial releases.

Prepare letters of instruction to lawyers and coordinate mortgage documentation and funding.

Insurance & Claims Administration

Maintain creditor insurance programs (Life & Disability Insurance and CLIC 5), including account balancing, enrollments, monitoring reports, and data transmission.

Administer loan disability claims, including monitoring claims, posting payments, and balancing accounts.

Regulatory & Security Administration

Register and review PPSA documents and conduct searches.

Prepare documentation for the release of security.

Reporting & Operational Support

Assist with month-end and year-end reporting and G/L balancing.

Maintain accurate loan files and support delinquency management processes.

Assist Financial Services Officers with assigned account administration.

Conduct personal credit bureau reports as required.

Support day-to-day operations and provide member service when needed.

What You Bring:

Education & Experience

Completion of secondary school.

Minimum of 1 year of experience in a financial institution environment. 

Skills & Abilities

Strong written and verbal communication skills

Exceptional attention to detail and accuracy

Proven ability to follow policies and procedures

Strong analytical and problem-solving skills

Ability to work collaboratively with diverse teams and all levels of staff

Proficiency in Microsoft Office (Excel, Word) and other financial systems/technology

Why You’ll Love It Here:

We believe our employees deserve the same outstanding care we give our members. That’s why we offer:

A People-First Culture: Join a supportive team that values collaboration, positivity, and community impact.

Competitive Pay & Bonus Program: Market-aligned salary plus the opportunity for annual bonuses.

Comprehensive Benefits: Health and dental coverage, sick time, and a Defined Contribution Pension Plan & Group Retirement Savings Plan with up to 9% employer contribution.

Work-Life Balance: Three weeks’ vacation to start, plus four personal days and two volunteer days each year.

Career Growth: Tuition reimbursement, training opportunities, and career progression pathways.

Extra Perks: Annual fitness and clothing allowance, reduced employee loan and mortgage rates, and no service fees on banking transactions.

Salary Range: $47,135 - $55,453.

Additional Information

Bondability Requirement: Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).

Closing Date: March 12th, 2026.

Diversity & Inclusion

At Provincial Credit Union, we’re committed to creating an inclusive and equitable workplace. We welcome applications from all qualified individuals, and accommodations are available throughout the recruitment process.