Retail & Ecommerce | Scrum Master

At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue of €1B. We believe in transforming technology to create value for our clients, partners and employees in a world where technology is developed for people. We are proud of the culture we have built together. We are proud of our people at the service of technology. We are proud of our diverse environment. Because we are #TechforPeople. Join our multidisciplinary team of Cloud experts, Designers, Business consultants, Security experts, Engineers, Developers and other extraordinary talents, spread across more than 20 EMEA countries. Become one of our +10.000 tech and business leaders on cloud, data and cyber security. Let’s fuse creativity with technology together and build innovative solutions that actively change things for the better.

 

• Facilitate and coach Scrum teams through daily standups, sprint planning, sprint reviews, and retrospectives to ensure adherence to Agile principles and maximize team productivity
• Remove impediments and blockers that hinder team progress, working collaboratively with stakeholders across retail and ecommerce functions
• Mentor team members on Agile practices, methodologies, and tools, promoting a mindset of continuous learning and improvement
• Analyze team performance metrics and sprint data to identify trends, bottlenecks, and opportunities for process optimization
• Collaborate with product owners and business stakeholders to ensure clear communication, realistic sprint goals, and alignment with organizational objectives
• Manage and resolve conflicts within teams and between teams and stakeholders using professional judgment and diplomatic approaches
• Maintain and update Agile project management tools, ensuring accurate tracking of work items, burndown charts, and release planning
• Support organizational change initiatives by promoting Agile culture and best practices across the retail and ecommerce divisions
• Conduct retrospectives and implement actionable improvements based on team feedback and performance data
• Report on team velocity, sprint outcomes, and key performance indicators to leadership and stakeholders

• Scrum Master Certification (CSM, PSM, or equivalent recognized credential)
• 3 years of professional experience as a Scrum Master or Agile Coach
• Demonstrated expertise in Scrum framework and Agile methodologies
• Proven experience working in Retail or Ecommerce environments (is a plus)
• Strong facilitation and coaching skills with the ability to guide teams through complex challenges
• Proficiency with Agile project management tools such as Jira, Azure DevOps, or similar platforms
• Excellent communication and interpersonal skills with the ability to engage effectively with diverse stakeholders
• Strong organizational and time management abilities with attention to detail
• Analytical mindset with the ability to interpret data and drive process improvements
• Experience with multiple Agile frameworks or methodologies beyond Scrum
• Background in product management or product development
• Experience with data analysis and reporting tools for performance metrics
• Familiarity with retail operations, ecommerce platforms, or omnichannel business models

The Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.