Retail Channel Manager

Come Dream with Us at Hatch

There’s nothing like a great night’s sleep—the cozy, wrapped-up-in-a-heavy-blanket kind of sleep. The fire-crackling, curtains-drawn, DO NOT DISTURB kind of sleep. You know, the good stuff.

But here’s the thing: while 85% of people agree sleep is the key to their well-being, more than half are unsatisfied with their own. Whether it’s stress, interruptions, work, or little ones waking in the night, so many people need help getting truly restorative rest.

That’s where we come in. At Hatch, we’re on a mission to help people build better sleep habits—so they can feel more focused, energized, and present in their lives. We’ve designed best-in-class smart sleep devices, paired with science-backed sleep content, to help people unwind nightly, sleep deeply, and wake gently. More than 5 million sleepers of all ages have made space for rest with Hatch, with our baby products in 1 in 3 nurseries and our adult product, Restore, taking over nightstands (and TikTok) worldwide.

We are open to candidates across the U.S. and Canada, with a strong preference for those located in New York or San Francisco. Hatch is based in California, so we ask that you’re available during PST/PDT hours.

The Opportunity

As the Retail Marketplace & Channel Growth Manager, you will own the health, performance, and growth of Hatch’s third-party retail and marketplace channels, including Amazon, Target, Babylist, Walmart, Best Buy, Nordstrom, and select emerging partners.

This is a manager-level, high-impact role focused on end-to-end channel ownership. You will balance revenue growth, margin discipline, compliance, and operational excellence while setting priorities across lean resources. You’ll serve as a strategic partner to leaders across

Growth, Finance, Operations, Marketing, and Brand—translating retail complexity into clear recommendations and scalable execution.

This role will report to the Sr Director, Growth and must be based in the United States or Canada. Hatch is based out of California, so this role will be asked to be available during PST/PDT hours.

What You’ll Do

In Your First 45 Days

• Master the retail landscape. Build deep familiarity with Hatch’s retail channels, revenue drivers, margins, promotional strategy, and retail calendars—especially Amazon, Target, and Babylist.

• Establish ownership & priorities. Assess current workstreams, compliance risks, promotions, forecasts, and partner initiatives; clearly identify what matters most vs. what should be deprioritized.

• Build trust & alignment. Form strong working relationships with cross-functional partners (Finance, Ops, Marketing, Creative, CX), agency partners, and key retail contacts.

• Assess channel health. Review listing health, compliance patterns, recurring issues, and escalation paths; identify opportunities to reduce reactive work.

• Increase visibility. Begin providing clear, executive-ready updates on channel performance, risks, and upcoming milestones.

By 90 days

• Own channel strategy. Deliver a clear plan outlining priorities, growth opportunities, promotional guardrails, and recommended tradeoffs across retail channels.

• Improve forecasting & reporting. Partner with Finance and Operations to refine channel-level forecasting and performance tracking.

• Set promotion & margin guardrails. Establish clear criteria for evaluating promotions, co-op programs, and retail initiatives through a margin, Buy Box, and brand lens.

• Strengthen partner execution. Lead retail partner and agency collaboration to ensure launches, promotions, and in-store programs are execution-ready.

• Implement process improvements. Drive at least one meaningful improvement in tooling, automation, or workflows to reduce recurring compliance or listing issues.

After Your First Year

• Scale channel growth. Deliver measurable revenue growth and improved sell-through across priority retail channels.

• Elevate retail strategy. Contribute to annual planning and long-range growth discussions, including channel expansion, physical retail opportunities, and partner strategy.

• Be the retail owner. Serve as the go-to expert for marketplace and retail dynamics, proactively surfacing risks, opportunities, and recommendations to leadership.

• Build a stronger function. Establish durable processes, clearer prioritization, and scalable ways of working that support future team growth.

What You’ll Bring

• 4–7 years of experience in retail eCommerce, marketplace operations, or channel management.

• Deep working knowledge of Amazon (Seller or Vendor Central) and major retail partner ecosystems (Target, Babylist, Walmart, etc.).

• Experience owning channel performance, forecasting, promotions, and/or revenue planning.

• Strong understanding of retail margins, allowances, deductions, returns, and unit economics.

• Proven ability to manage external partners and agencies and influence cross-functional stakeholders without direct authority.

• Strong analytical skills with advanced Excel / Google Sheets experience; familiarity with forecasting or analytics tools a plus.

• Clear communicator with strong judgment, executive presence, and comfort operating in ambiguity.

• Highly organized, pragmatic, and comfortable making tradeoffs in a resource-lean environment.

Why You’ll Love Working at Hatch

💛 We’re a certified Great Place to Work! 94% of our employees say Hatch is a great place to work.

💡 You’ll work with an amazing leadership team that truly values employees and leads with our company values every day.

🌙 We help people sleep better! Our products make a meaningful impact on people’s lives.

🎉 Our team is collaborative, fun, and full of brilliant minds.

🚀 We’re backed by world-class investors and growing fast!

🏡 We support flexibility with a remote-friendly work environment.

The Perks & Benefits That Matter

✨ 100% paid medical, dental, and vision insurance for employees (80% for dependents, including domestic partners)

💰 Meaningful equity—you’re an owner here

📈 401(k) match (no vesting schedule!)

👶 16 weeks of fully paid parental leave

💆 16 free therapy sessions (for you + one other adult in your life)

💜 Financial support for family planning

🏡 Remote office + monthly internet reimbursement

🛍️ Friends & family discounts on Hatch products

🎟️ Exclusive discounts on travel, entertainment, and top retail brands

💫 And so many more spontaneous perks!

About Hatch

Designed by experts and loved by parents, our Rest family—including Rest, Rest+, and Rest Go—helps little ones (and their grown-ups) build healthy sleep routines. For adults, Hatch Restore is a fully customizable smart sleep clock and sunrise alarm designed to help you unwind nightly, sleep deeply, and wake gently.

Founded in 2014 by parent entrepreneurs Ann Crady Weiss and Dave Weiss and featured on Shark Tank, Hatch is headquartered in Menlo Park, California.

We are an equal opportunity employer and are committed to building a diverse and inclusive team. We welcome applicants of all backgrounds, experiences, and perspectives.

Ready to Help the World Sleep Better?

We’d love to hear from you! Apply now and join us in making great sleep a reality for all.

Privacy Notice

By submitting a job application at Hatch, you agree to our privacy notice, located here