Retail Associate - Canadian Coin & Currency

Our Company:
Canadian Coin & Currency serves a national customer base from our primary showroom located
in Richmond Hill, Ontario. As Canada’s largest collector coin retailer, the company operates
both in-store and online at cdncoin.com. Canadian Coin & Currency is also an authorized
distributor of collector coins for the Royal Canadian Mint. With a team of about 10 employees,
every role is valued, contributing to a strong and collaborative team environment.

Job Summary:
We are seeking a polished, knowledgeable, and customer-focused Retail Sales Associate to represent our brand in a high-end retail environment specializing in collectible coins, rare currency, and precious metals including silver and gold. This role blends retail sales, visual merchandising, and close collaboration with our e-commerce operations to deliver an exceptional customer experience across both in-store and online channels.

Key Responsibilities:

Provide personalized, consultative sales experiences for clients purchasing collectible coins, currency, and precious metals

Build trust with customers by explaining product history, value, rarity, and market trends

Maintain visually compelling merchandise displays that reflect a luxury retail standard

Accurately process sales transactions and handle high-value inventory with care and discretion

Communicate regularly with the e-commerce team regarding product availability, promotions, and customer inquiries

Assist with inventory management, product transfers, and stock reconciliation between retail and online channels

Support in-store events, product launches, and client outreach initiatives

Qualifications

Previous retail sales experience, preferably with luxury goods, collectibles, jewellery, or financial products

Strong communication and interpersonal skills with a professional, polished demeanor

High attention to detail with strong organizational skills

Basic computer proficiency and experience with POS and inventory systems

Ability to work flexible hours, including weekends

What Do We Offer?
Canadian Coin & Currency is an equal opportunity employer and offers its employees a wide
range of benefits and support. At the end of the day, we know our employees are our most valuable resource. As such, we try to make your job as rewarding and engaging as possible. We offer great advancement opportunities, as well as comprehensive health insurance benefits.

Hours:

This is a full-time position. Approximately 40 hours / week, including weekend availability.

Requirements:

2+ years of retail customer service experience

Able to work effectively with others in a team-oriented environment and provide excellent customer service

Flexible with scheduling and available to work retail hours, which may include days, evenings, weekends and/or holidays, based on department and store/company needs

Job Type: Full-time, Permanent. Active Vacancy
Salary: $50,000.00 - $55,000.00 per year
Expected hours: 40 per week

Benefits:
•Dental care
•Extended health care