Restoration Branch Manager

Restoration Barnch Manger

Welcome to Apex Restoration DKI!  Apex Restoration DKI is a company with high integrity that values it's employees!  We operate in a fast-moving environment that will teach you new skills and help perfect the ones you may already have! Founded in 2007 and grown into 13 locations in 5 states, we are growing again! 

The ideal person will have high standards, be willing to "Go Above and Beyond", and have a "Can Do" attitude! If this is you, we would love to meet you! 

Check us out here! “Trust the Triangle” https://www.apexdki.com/

Veterans are strongly encouraged to apply! We love our veterans! 

*Competitive Salary * Medical, Dental, and Vison Insurance  *AFLAC insurance *PTO
* Paid Holidays  *Company Vehicle * Fuel Card *Laptop  and More!

*Apex Restoration DKI is an equal opportunity employer. 

Branch Manager Role:

The Branch Manager reports to the Regional Vice President/COO. The Branch Manager is responsible for managing all employees in their location, including Project Managers, Superintendents, Estimator, Team Coordinator, Mitigation Technicians, and Mitigation Laborers. The Branch Manager should be self-confident, outgoing, and a results-oriented team leader who wants to participate in a thriving organization with independence and freedom. The Branch Manager must be able to work in a fast- paced environment with an appreciation for structure and standard operating procedures.  The Branch Manager must be able to control multiple jobs simultaneously with a focus on effective and enthusiastic communication with team members and customers.  The Branch Manager must have a strong desire to direct, plan, and manage overall branch operations.  The Branch Manager must be able to accommodate an ever-changing schedule.  The Branch Manager must be able to multi-task, as multiple jobs will simultaneously require attention in order to complete.  The Branch Manager must be able to thrive with a varied schedule, as each day will bring new opportunities and exciting challenges! The Branch Manager will possess the following skills:

optimistic, encouraging, can-do attitude with an appreciation for a challenge. The Branch Manager should demonstrate the ability to build, motivate, and maintain high performing teams. The Branch Manager must go the extra mile – high level of customer service is a must! The Branch Manager must possess a strong work ethic and a high level of integrity. The Branch Manager should have the ability to quickly and effectively convey ideas and information in an influential manner, both in writing and verbally. The Branch manager must be competitive with the desire to drive accurate results in all team members. The Branch Manager must have strong problem-solving and conflict resolution skills.

Accountabilities:

As the Branch Manager you are the leader of the office. Leaders do one thing - “They lead”.  You are responsible for leading your branch and holding them accountable to the “Apex Way”.

Report to Regional VP daily (if no Regional VP, then report to COO weekly) and Director of Mitigation

Must understand behavior traits and personalities of team members in order to communicate and lead more effectively.

Complete ProScan training

Project management experience, preferably in the residential restoration industry

Be trained in and use PSA, XactAnalysis, and Xactimate

Obtain Construction Training certification

Obtain Xactimate Level 1 certification

Read and understand Matterport

Knowledge of insurance claim procedures, standards and guidelines

Exceptional skills in communication, organization, teamwork, accuracy, attention to detail, time management, conflict resolution, and cost management

Manage multiple projects simultaneously

Utilize knowledge of ordering materials, budgeting jobs, and achieve profit margins

Utilize the latest server and cloud based computer technology including: Xactimate estimating software, Microsoft Office, PSA project management/accounting software and document management software

Must consistently strive to learn, implement, and maintain strong understanding of construction operations and procedures

Foster positive relationships with team members, clients, subcontractors, and vendors

Run daily JMR meetings, addressing and handling any issues that may arise

Must be willing to work 50 - 60+ hours each week plus be available 24/7 during catastrophes

Constantly seeking recruits for open positions within location or other Apex locations

Must be involved in interview process for potential candidates for branch positions

Perform annual reviews for team members

Maintain office cleanliness (interior/exterior)

Perform other responsibilities as required

Required Qualifications:

5+ years within the restoration/ construction industry

Previous leadership/management experience required and proven ability to build, motivate and maintain high performing teams

Organizational, planning, and time management skills with the ability to prioritize a variety of tasks/projects

Excellent customer service skills with the ability to negotiate

Problem-solving and resourcefulness a must

Detail-oriented

Proven ability to grow sales

Experience with PSA, XactAnalysis, and Xactimate a plus, but training in these systems will be required for the position

Strong computer skills

Experience scoping/writing estimates is a plus

Level 1 certification in Xactimate or willingness to obtain

Knowledge of TPA procedures a plus

Understanding of budgeting, margins, profit and loss

WRT, ASD, Mold certifications, IICRS are a plus

BA/BS required or equivalent experience

Valid Driver’s License & eligibility to work in the United States

Ability to pass a background check and drug screen

No felony convictions

Compensation:

Salary depending on experience

Health/ Vision/ Dental/ Aflac

Paid Time Off

8 Paid Holidays

Company vehicle and fuel card provided

Company laptop provided

Cell phone reimbursement