Restaurant Server - Breakfast

Objective

To provide exceptional food and beverage service at Table Food and Drink, ensuring a warm and welcoming dining experience for all guests. The Server will be responsible for taking orders accurately, delivering meals promptly, and maintaining a high standard of hospitality. This role requires strong communication skills, teamwork, and a commitment to delivering outstanding customer service in a casual fine dining, upscale restaurant inside Coast Hotel Canmore.

Duties and responsibilities 

·         Provide outstanding customer service in a casual fine dining, upscale restaurant setting.

·         Greet guests warmly, present menus, and make recommendations based on guest preferences.

·         Take accurate food and beverage orders and enter them into the POS system efficiently.

·         Serve food and drinks in a timely and professional manner, ensuring proper presentation.

·         Monitor tables to anticipate guest needs, refill beverages, and clear empty dishes.

·         Handle guest inquiries, special requests, and complaints with professionalism and a problem-solving attitude.

·         Maintain a clean and organized dining area, including resetting tables promptly for new guests.

·         Collaborate with kitchen and bar staff to ensure smooth service flow.

·         Assist in side duties such as polishing glassware, folding napkins, and stocking service stations.

·         Follow all health, safety, and sanitation regulations to uphold high restaurant standards.

·         Process payments accurately, provide change, and handle cash and card transactions responsibly.

·         Upsell menu items and promotions to enhance the guest experience and maximize revenue.

·         Work as part of a team to create a positive and efficient work environment.

Education and Qualification

·         1-2 years of serving experience in a high-volume or upscale dining environment required.

·         1 year of banquet setup experience preferred.

·         Strong ability to work both independently and collaboratively in a fast-paced setting.

·         Adaptable, resourceful, and proactive in handling dynamic and high-pressure situations.

·         A team-oriented, flexible, and energetic approach to service.

·         Proven track record of delivering exceptional guest experiences with attention to detail.

·         Excellent verbal communication skills and the ability to engage with guests professionally.

·         ProServe certification is mandatory.

·         Strong knowledge of wine, spirits, and cocktails, with the ability to make pairing recommendations.

Benefits:

Health care benefits (after 3 months of employment)

Discounted staff meals

Gym, Pool, Hot tub access

Company events during the summer

Discount card for Shops of Canmore

On-site parking