Restaurant Manager

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Oaks Queenstown Shores Resort are looking for an enthusiastic and service-driven Restaurant Manager to join our team on a full-time basis.

This role is essential in overseeing the day-to-day operations of the restaurant and bar, ensuring exceptional guest experiences, efficient service, and the development of the Food & Beverage team. The successful candidate will predominantly work evening shifts and must be available to work weekends as required.

Key Responsibilities Include:

• Organises and controls the operations of the restaurant to provide dining services.
• Oversee and ensure smooth, efficient, and professional daily operations of the restaurant & bar.
• Develop and maintain a strong understanding of the property’s food and beverage offerings to promote to guests.
• Collaborate with the kitchen team during service periods to ensure quality service, presentation, and guest satisfaction.
• Supervise, coach, and train Food & Beverage Attendants, fostering a high-performing team.
• Manage staff rostering, workflow, and service standards to ensure operational efficiency.
• Monitor and maintain compliance with hygiene, and workplace health & safety standards.
• Assist with stock control, ordering, and reporting as required.
• Drive guest satisfaction, service excellence, and continuous improvement initiatives.

Shift Details (subject to change):

• Shifts to be worked in accordance with a rotating roster
• Managers Certificate and Licence Controller Qualification (LCQ) preferred but not essential 

 

Expected minimum hours: 30 hours per week

Location: 327/343 Frankton Road, Queenstown 9300, New Zealand

Hourly range: $33 - $35NZD per hour. (excluding contributions to KiwiSaver). Payment of wages will be processed on a fortnightly basis by direct credit to your nominated bank account.

Annual salary approximate: $51,480 - $54,600 (excluding contributions to KiwiSaver). 

Approved sponsor: Minor Hotels Australasia Limited (previously Oaks Hotels & Resorts Limited)

Schedule 1 - Specific Terms and Conditions

Job Title: Restaurant Manager

Job Level: Section Head

Employment Status: Full Time - Permanent

Commencement Date: To be confirmed

Reporting to: Executive Chef

Breaks: Employees are entitled to paid rest breaks and unpaid meal breaks based on the number of hours worked. Breaks will be taken at times agreed to by the employer and employee or when the law says breaks must be taken. Leave Entitlements: As per Employment New Zealand - Leave and holidays | Employment New Zealand and Holidays Act 2003.

Period of Notice: Four weeks

Successful candidates will have:

• 12+ months supervisory or managerial experience in a similar role.
• Managers Certificate and Licence Controller Qualification (LCQ) preferred but not essential 
• Solid understanding of alcohol service.
• Excellent written and verbal communication skills.
• Exceptional customer service skills with a positive and professional attitude.
• High level of self-motivation, confidence, and leadership capability.
• Diploma in Hospitality Management or similar qualification (preferred but not essential).
• Availability to work evenings, weekends, and public holidays as required.

If you're enthusiastic, service-focused, and passionate about hospitality, we’d love to welcome you to our team.

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

 

 

General Terms and Conditions

1. Work Eligibility Employment begins on the commencement date and continues until terminated under the Letter of Offer Legal work eligibility in New Zealand is required at all times.

2. Remuneration & Deductions Pay and benefits are as outlined in Schedule 1. Reasonable work-related expenses are reimbursed. The company may deduct amounts owed from your pay following consultation. KiwiSaver contributions comply with legal requirements.

3. Suspension & Termination The company may suspend you (paid or unpaid) for investigations or terminate employment per notice in Schedule 1. Immediate termination applies for serious misconduct or other specified reasons. Garden leave may apply during the notice period.

4. Redundancy No redundancy compensation is provided, but notice or payment in lieu is given. Offers of similar employment may exclude redundancy provisions.

5. Confidentiality & Intellectual Property Confidential information and intellectual property created during employment belong to the company. Disclosure or use outside duties requires written consent.

6. Conflict of Interest Secondary employment and potential conflicts of interest must be disclosed and approved.

7. Health & Safety Compliance with health and safety laws, policies, and personal fitness for work is mandatory.

8. Policies & Disputes You must adhere to company policies. Employment issues are resolved per Employment New Zealand framework.

9. All other standard terms and conditions

10. Where terms within your employment contract are silent, your employment with Minor Hotels Australasia will be governed by all applicable New Zealand legislation.