Restaurant Lead Host- Eataly Short Hills
Eataly
Posted: April 6, 2026
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Quick Summary
As a Lead Host at Eataly, you will provide exceptional customer service, manage reservations and seating, and assist with food service operations, while maintaining a clean and welcoming environment for our guests.
Required Skills
Job Description
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge
A Lead Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Lead Host diligently and efficiently manages seating in Eataly’s restaurants. Reports to the Restaurant Manager.
• Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel
• Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system
• Takes and manages reservations in restaurants that allow reservations
• Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability
• Informs guests when tables are ready, escorts them to table, provides menus and introduces the server
• Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency
• Performs other duties as required or assigned
Hourly Rate: $20-$22.00 Plus tips
• 2+ year of experience in a high-volume restaurant
• Basic computer skills
• Excellent communication skills
• High school diploma or equivalent preferred
Job Requirements
• Availability to work onsite with a flexible schedule often including evenings and weekends
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Benefits and Perks
• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!