Resourcing and Deployment | Senior Associate

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.

In staffing and deployment at PwC, your work will focus on managing and optimising the deployment of employees within the organisation, getting the right talent to the right place at the right time.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Purpose-led work you’ll be part of

As a Resourcing and Deployment, Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

• Strategically plan and oversee the allocation of Client Service Staff (CSS) to client engagements to ensure alignment with the firm's strategic priorities and to meet the planned business metrics and to optimize deployment of resources
• Through the use of continuous planning activities, proactive management and scheduling of resources to meet Firm utilization targets with primary focus on staff leverage and peak season metrics
• Gather information on staff career planning/goals, strengths, areas of opportunity to aid in allocating the right staff to the right client at the right time (via Partners and Managers coaches)
• Resolutions of unassigned clients and reallocations for new joiners/leavers
• Collaboration and teaming with other RM professionals including; focus on continuous improvement, sharing of best practices and liaising with other lines of service on borrowing/lending, staff secondments, etc.
• Analyze standard productivity reports and provide recommendations on the appropriate action plan or activities required (e.g. workload balancing, improvement of utilization, etc.)
• Analyze business needs and staff requests to establish new career paths as required; developing ongoing approaches to easily match staff interests with firm needs
• Conflict resolution and filling unstaffed needs
• Proactive management and analysis of staff availability and  capacity, including communication to all regional counterparts to promote and focus on sharing resources across the country
• Review and analyze monthly financial results with a focus on partnering with local leadership to provide recommendations and solutions on various operational matters including utilization, chargeable hours and headcount
• Ensure the accuracy of profiles in TL
• Develop solid working knowledge of RM technology, including TalentLink Staffing & Deployment, supporting assignment planning allocations, forecasting and reporting
• Support and delivery training to all staff on the use of all Talent Link modules
• Collaborating with the team, focus on required enhancements or the development of new technology tools to continuously drive improvement

Requirements:

• An understanding of Resource Management and its link to the business strategy
• Ability to communicate effectively in English (both written & verbal), negotiate and influence effectively, consult with others, build relationships, facilitate group discussions, and execute on change management activities
• Ability to analyse data, interpret findings and provide insight to leadership; including an ability to understand how business trends can change our market
• Excellent judgment and strong problem solving skills, including the ability to analyze and understand the business impact of relevant options
• Ability to manage complex projects while thinking strategically and creatively
• Ability to deal confidently with Partners, managers and all staff levels in a professional manner, recognizing the confidential nature of the work at all times
• Strong sense of professionalism, integrity, sound judgment and tact; self-confident with the ability to make decisions
• Proactive self-starter, with a high level of personal motivation
• Ability to handle customer concerns with service and delivery of quality work
• Demonstrated ability to follow process with agility to make changes as required
• A demonstrated commitment to valuing differences and working alongside diverse people and perspectives

Minimum years experience required

• 3 or more years of relevant experience

Additional application instruction

• Understand the importance of have a correct information management
• Knowledge of Information Security and Data Protection
• Correct Information Security Management

All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; neurodiversity; sexual orientation; gender identity or expression; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.

Travel Requirements

Not Specified

Job Posting End Date