Resource Planning Lead

At Livefront, we help companies design and build world-class digital products that command attention and inspire joy. We’ve helped household names like Target, Samsung, General Mills, and Optum create experiences that have reached millions of people, and startups like HomeSpotter and Credly build entirely new businesses that challenge their industries’ status quo.

Who you are
You pride yourself on having your head up, anticipating future needs, and proactively bringing structure to evolving situations. With a proven track record of talent planning and operations, you excel at transforming complex information into clear, actionable insights. You possess a natural ability to connect the dots between business development, project delivery, and talent management, ensuring the right people are in the right place at the right time. You're not easily flustered and approach challenges with a calm, unflappable demeanor, readily adapting plans as new information emerges. You attribute your past success to the ability to synthesize a constant stream of information to create a plan. You are looking for an opportunity to shape the future of a high-growth organization, and you are eager to join a team doing the best work of their lives.

What you will be doing:
• Collaborate with the Growth team to gain early visibility into upcoming project needs and existing project changes, proactively informing resource planning (we call it “Casting” at Livefront!) and recruitment strategies.
• Collaborate with the Delivery team to understand project needs, client needs, and team member needs.
• Collaborate with the People Ops team to provide insights that inform current and future priorities for the recruiting and hiring teams.
• Establish and maintain an inventory of team skillsets, strengths, and profiles to ensure there is a full picture available when making casting decisions.
• Lead and facilitate regular Casting meetings, helping our leaders effectively match Livefronter’s skills and availability to project requirements.
• Support planning and coordinating for internal projects and bench time.
• Interface with CRM data (specifically Hubspot) to extract relevant information and build custom reports to support resource planning and forecasting.
• Establish and maintain projects within Harvest, ensuring accurate assignment of resources and supporting timely time sheet completion and review
• Design, develop, and maintain various reports and dashboards, leveraging tools such as Looker, Excel, or Google Sheets to provide actionable insights.
• Proactively analyze casting data to identify trends, potential bottlenecks, and opportunities for optimization.
• Demonstrate strong project management acumen in organizing resources, anticipating potential challenges, and ensuring efficient allocation across projects.
• Remain adaptable and adjust resource plans in response to evolving project needs and new information, ensuring minimal disruption.
• Perform data cleanup, data organization, and data audits within Harvest, Hubspot, and other Livefront tools.

Why you should apply:
• You enjoy a variety of activities that all roll up to the same business priorities.
• You love the details, and appreciate and understand how the smallest of operational details can make a big difference to team member experience, business outcomes, and ultimately success.
• You want to work with passionate and talented people who are always looking for ways to make things better.
• You desire a work environment where respect, mutual trust, and egoless collaboration are paramount.
• You want colleagues who take their work seriously but who know how to let loose and have a good time.
• You like being part of a team that has a reputation for excellence and gives back to the community by educating, mentoring, and sponsoring.
• You believe in sweating the details, giving a damn about quality, and taking pride in going the extra mile.

What you bring to the table:
• Proven experience in resource management, project coordination, or a similar operational role within a consulting or professional services environment.
• Demonstrated ability to build and maintain insightful reports and dashboards using BI tools (e.g., Looker), spreadsheet software (Excel, Google Sheets), or similar platforms.
• An understanding of and appreciation for ambiguity and fluidity.
• A commitment to discipline, personal organization, and attention to detail.
• Strong analytical and problem-solving skills with the ability to interpret data and provide actionable recommendations.
• Independent judgment to plan, prioritize, and organize a diversified workload.
• A demonstrated hunger for personal and professional growth.
• A natural gift for establishing and building relationships.
• A passion for the human side of consulting services.

What to expect
When applying, please include a short note about yourself, a summary of your work experience, and a link to any public profiles you actively maintain (e.g., GitHub, LinkedIn, etc).

Our hiring process moves quickly and consists of several stages for candidates who capture our attention with their initial submission, sometimes including but not limited to a short preliminary phone interview, a series of video interviews, and a short take-home exercise, which you'll have up to a week to complete.

Additional information
We go out of our way to evaluate all employees and job applicants equally based on merit, competence, and qualifications. We encourage candidates from all backgrounds to apply and consider all qualified applicants. Don't worry, every application will be reviewed by a human.