Resource Manager

Job Title: Resource Manager

Location: London - Hybrid (plus travel as required)

We are Strata!

Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences.

As a people-first business, we encourage ambition, support and reward. We’re always listening and open to your ideas, just as we do with our clients.

Our name? It’s Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters.

Job Overview

The Resource Manager is responsible for managing the allocation and availability of production and project management talent across Strata and Wonderland.

The role ensures that both agencies have the right people assigned to the right projects at the right time while maintaining strong relationships with freelance talent and protecting key client-resource relationships.

Alongside day-to-day resourcing, the role will manage the freelancer pipeline and support core people administration processes including regular onboarding, offboarding, compliance, and employment status checks.

This position will play a critical role in ensuring delivery teams are properly supported as the agencies continue to grow.

Key Responsibilities

Resource Planning & Allocation
Manage the day-to-day allocation of Production and Project Management teams across Strata and Wonderland.
Maintain clear visibility of team capacity, availability, and upcoming project demand.
Support agency leadership with forward resource planning and utilisation tracking.
Ensure resources are assigned efficiently while protecting established client-resource relationships through agreed guardrails.
Provide regular visibility to leadership on upcoming capacity gaps or pressure points.

Freelancer Management
Lead recruitment and management of the freelance talent pool across both agencies.
Maintain a strong network of trusted freelance producers, project managers, and specialist roles.
Manage availability checks, rate discussions, and engagement coordination.
Organise regular freelancer introduction sessions or informal networking events to strengthen the freelance community around the agencies.
Expand coverage over time to include creative freelancers where required.

Cross-Agency Resource Coordination
Coordinate resource requirements across Strata and Wonderland, ensuring both agencies have access to shared production capability where appropriate.
Support collaboration between teams while respecting existing team structures and client ownership.
Prepare the resourcing structure so it can eventually support ON and wider group requirements.

People Administration & Compliance
Support core operational people processes including:
Regular Freelancer onboarding and documentation.
Staff onboarding and offboarding coordination.
Contract administration.
Maintaining freelancer records and documentation.
Ensure CEST assessments and freelancer compliance checks are completed where required.
Work closely with Finance and HR on documentation, compliance and payment readiness.

Reporting & Visibility
Maintain a clear and centralised resource schedule across both agencies.
Provide weekly updates to leadership on: Team utilisation, Upcoming resource needs,
Freelance usage and Capacity risks.