Resource Management & Deployment | Specialist

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Specialist

Job Description & Summary

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.

In staffing and deployment at PwC, your work will focus on managing and optimising the deployment of employees within the organisation, getting the right talent to the right place at the right time.

You are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt, take ownership and consistently deliver quality work that drives value for our clients and success as a team.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

A career in Resourcing and Deployment, within Internal Firm Services, will provide you with the opportunity to work in cross line of service staffing, helping our network be even more agile in the ever-evolving markets we work with, providing the right people with the right projects at the right time. You’ll support the resource managers ensuring that the resource allocation technology is updated at all times as well as managing the ad hoc reporting for national tax resources.

As a team, we maximize resource sharing and enable the delivery of PwC to our clients through line of service and cross line of service staffing, forecasting, utilization, and workload balance while considering development and diversity initiatives.
 

Meaningful work you will be a part of
   

As a Resourcing and Deployment Associate/Specialist, you’ll work as part of a team of problem solvers, helping to solve business issues, delivering high quality client service and operational efficiency. Responsibilities include but are not limited to: 

• Develop expertise in RM technology, particularly TeamBuilder Staffing & Deployment, to support assignment planning, allocations, forecasting, and reporting, and deliver training on all TeamBuilder modules to staff, while focusing on technological enhancements and the development of new reporting mechanisms for continuous improvement  
• Review Teambuilder and all its related dashboards are updated and review for data accuracy to ensure tool quality and delivery
• Support all Resource Managers in resolving staffing requests within the defined SLA
• Monitor and escalate overbooking and staffing conflicts by providing timely reports to Resource Managers
• Participate in business meetings, stakeholder connects, and deployment reviews alongside Resource Managers.
• Collaborate and team with Resource Managers to; share best practices, continuously improve processes, facilitate staff borrowing/lending and secondments, and participate in team initiatives for technology enhancements that drive operational improvement 

Experience & Qualifications

• 3 or more years of relevant experience
• Demonstrated expertise in learning new technology, apply learnings effectively, and build new ways of delivering solutions.
• Experienced in analyzing data and interpreting findings, identify trends to draw intelligent inferences and projections
• Foundational project management experience including stakeholder management, task planning, and milestone tracking. 
• Proven ability to manage multiple priorities with the ability to “connect the dots”. 
• Experience working in high-performing virtual teams and delivering deadlines.

Skills

• Advanced knowledge of MS Excel and MS PowerPoint.
• The candidate must be proficient in Excel functions, formulas, Pivot tables, Charts and tables.
• Excellent attention to detail and commitment to data accuracy
• Enthusiastic about data quality and its role in driving business value. 
• Strong verbal and written communication skills including tailored communications to different stakeholders.  
• Demonstrates initiative in seeking out information, staying current with processes and procedures, and quickly adapting to new knowledge. 
• Client-focused and solution-oriented mindset will be mandatory.
• Ability to build and maintain relationships across teams. 
• Adaptable and resilient in a changing environment. 
• Advanced level of English
• Strong sense of professionalism, integrity, and tact; proactive self-starter, with a high level of personal motivation

Additional application instructions

• Understand the importance of have a correct information management
• Knowledge of Information Security and Data Protection
• Correct Information Security Management

All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; neurodiversity; sexual orientation; gender identity or expression; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.

Travel Requirements

Not Specified

Job Posting End Date