Residential Support Worker

Why join CMHA Kenora?

We are a team committed to our vision of mental health support for all. We offer an inclusive, innovative, and high-performance work culture that helps us deliver transformational impact. The organization cares about the growth, safety and well-being of employees and offers:
• Healthcare of Ontario Pension Plan (HOOPP)
• Comprehensive Health Benefits
o Employee & Family Assistance Program
• Paid Vacation Days
• Learning & professional development opportunities

Deadline to apply: March 19th, 2026

Residential Support Worker
Kenora Supportive Housing Program

Employer: CMHA Kenora Branch
Job Title: Residential Support Worker
Work Location: Kenora Supportive Housing Program
Employment Status: Full-Time, permanent
For more information, please visit www.cmhak.on.ca

Overview:
Reporting to the Chief Executive Officer, the Residential Support Worker is responsible for supporting individuals with daily living tasks while facilitating an atmosphere of safety, independence, social interaction and community involvement.
The Residential Support Worker will work twelve-hour shifts to facilitate 24/7 shift coverage. They will participate as a member of a team of professionals whose focus is safety, stability and support for individuals with serious mental illness who would otherwise experience homelessness or near homelessness. The team will include the resident/client, residential support worker, Case
Manager of the Kenora Supportive Housing Program, community case manager or ACT Team and other residential staff members.

Qualifications:
• Diploma in social sciences or human services an asset, High School Graduation Diploma minimum
• Experience working with individuals with mental health limitations or demonstrated ability to work with vulnerable populations
• Personal qualities of empathy, understanding, patience
• Ability to participate side by side with individuals to accomplish tasks, develop meaningful activities
• Ability to carry out and model activities of daily living
• Interpersonal communication and relationship building skills
• Ability to communicate professionally with community agencies
• Knowledge of community resources
• Cultural Competence for Diverse populations
• Recording skills
• Computer skills
• Demonstrated understanding of personal space and ‘boundaries’ and the ability to role model same
• Ability to manage conflict and crisis situations
• Ability to work independently as well as in a team
• Valid Driver’s License

Duties:
• Adherence to all policies of Canadian Mental Health Association, Kenora Branch
• Side by side support/teaching in activities and skills of daily living (personal care prompts and direction, cooking, cleaning, laundry and gardening activities)
• Ensure medications are appropriately stored and delivered to clients at the appropriate times and dosages, and documented
• Support for and assistance in developing and participating in leisure activities
• Support residents with onsite and offsite programming as directed by the Chief Executive Officer
• Assistance to develop skills related to daily living in the community
• Ensure the safety and security of all residents during shift, including interpersonal safety and security of the residence
• Monitor individual treatment compliance and changes in mental health symptoms
• Interface with community services and programs with and on behalf of residents
• Plan for groceries, meals, household maintenance and supplies, and shift scheduling roles in conjunction with other Residential Support Staff
• Ensure the completion of shift responsibilities and routines as identified in Policy and Procedures
• Attend monthly staff meetings and educational/training opportunities
• Complete minute taking at monthly staff meetings
• Participate on specific Committees or task or work groups as assigned by the Chief Executive Officer
• Provide a safe environment by ensuring adherences to Workplace Health and Safety Regulations and Policies, Infection Control Guidelines, WHIMIS and Safe Work Procedures; including but not limited to Fire, Disaster and Evacuation Plans
• Ensures client safety and client safety activities are emphasized throughout orientation of new staff members
• Supports an environment which avoids, prevents and corrects all activities or actions which may result in an patient safety incident in the delivery of mental health services
• Responsible for self care
• Other duties as directed

How to Apply:
Please submit your cover letter and resume to: [email protected]

The Canadian Mental Health Association, Kenora Branch welcomes and encourages applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process.