Residential Program Manager

Confidential

Warrensburg, Missouri permanent

Posted: January 30, 2026

Required Skills

Job Description

Full-Time | Salaried | $55,000 per year

Location: Warrensburg, MO and surrounding ISL homes
Department: Residential Services
Reports To: Assistant Director
On-Call: Rotational Administrator On-Call (per policy)

Why Work With Us?

Our culture is rooted in Integrity, Community, and Empathy. That means:

Doing the right thing, even when it’s harder

Supporting employees with training, structure, and follow-through

Holding clear expectations while treating people with respect

Making decisions that protect both our employees and the individuals we support

About the Role

The Residential Program Manager (RPM) is a leadership position responsible for overseeing the daily operations of assigned Individual Supported Living (ISL) homes. Each RPM supports up to three homes and works closely with House Managers, Assistant House Managers, and Direct Support Professionals (DSPs). This is a hands-on leadership role, focused on operational oversight, staff support, and compliance.

What You’ll Do

Oversee day-to-day operations of assigned ISL homes

Supervise and coach House Managers and Assistant House Managers

Ensure services align with Person-Centered Service Plans (PCSPs) and HCBS requirements

Serve as a primary contact for guardians and Support Coordinators

Conduct regular on-site visits and provide leadership presence

Support staffing coverage and schedule execution

Participate in rotational administrator on-call coverage

Ensure documentation and compliance tasks are completed accurately and on time

Escalate concerns appropriately instead of letting problems linger

You’ll balance empathy with accountability, supporting staff while maintaining standards.

Required

4 years of experience in HCBS, residential, or human services

Experience supervising staff in a residential or support setting

Strong communication, organization, and leadership skills

Ability to lead with integrity and consistency

Experience in ISL or group home services

Familiarity with HCBS, Medicaid, or person-centered planning

Driver's License

High School Diploma or GED

Schedule & Expectations

Full-time, salaried role

Scheduled Monday-Friday

Rotational on-call responsibility

9 Paid holidays per year

Benefits

$55,000 annual salary

Health insurance

Dental insurance

Vision insurance

Life insurance

Aflac supplemental coverage

160 hours of paid time off annually

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