Residential Operations Manager

Job Title: Residential Operations Manager

Job Type: Full Time, In Person

Start Date: Immediately 

Salary Range: $60,000-$90,000

Position Overview: The Residential Operations Manager is responsible for driving profitable residential growth across assigned markets through disciplined operations and sales leadership, storm response execution, and team development. This role focuses on regional expansion, producing high quality builds, recruiting and training high-performing sales teams, strategic lead generation, strong cross-functional coordination, and delivering a best-in-class, referable customer experience

At J.R. & Co., Inc., we're not just building roofs - we're building careers. We specialize across a full range of building envelope services, including commercial roofing, architectural cladding (sheet metal), glass and glazing, solar panel installation, rooftop maintenance, and disaster relief. Established in 1986 and proudly veteran-owned, we're an energetic, optimistic, and family-oriented construction company based out of Kansas City.  With a reputation for excellence in workmanship and customer service, we’ve earned recognition from top industry manufacturers and an A+ rating from the Better Business Bureau. If you're looking for a place to grow, thrive, and make a real impact while working in a safety-focused, supportive environment, J.R. & Co., Inc. is the place for you. Join our team today and be a part of building something great!

Essential Functions:  

Lead regional residential operations and sales to drive profitable growth

Recruit, train, coach, and manage high‑performing sales teams

Recruit and oversee subcontractors, crews, materials, and build schedules

Ensure quality execution and customer satisfaction on all projects

Execute storm response and support regional market expansion

Implement and optimize residential lead generation programs

Standardize products, pricing, and scopes of work across teams

Partner cross‑functionally to resolve issues and deliver an exceptional customer experience

Required Skills and Abilities:  

Strong technical knowledge of building systems and construction methods

High attention to detail and accuracy

Strong documentation and organizational skills

Ability to communicate effectively with vendors, customers, team members

Ability to work independently in field environments

Proficiency with documentation tools, photography, and basic technology

Valid driver’s license with a clean driving record

Alignment with company values and professional standards

Education and Experience:  

3–5+ years of residential operations & sales leadership experience

Proven ability to recruit, train, and scale sales teams 

Experience in storm-driven and retail residential sales environments 

Work Environment/Physical Requirements: 

Regular travel to job sites and client locations

Ability to safely access elevated work areas, including ladders and roofs when required

Ability to perform inspections requiring climbing, standing, bending, and working at heights

Ability to carry 50lbs or more

Compliance with OSHA regulations, safety requirements, and company safety policies

Must pass a pre‑employment drug screening and participate in random drug testing

Weekend work may be required based on workload, inspections, and service demands

Benefits & Compensation

Health, dental, vision, life insurance

Paid Time Off

Paid parental leave

401k with company match

Phone Stipend

Company Vehicle or Stipend

Work Location:

Omaha, NE

J.R. & Co., Inc. is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. JR & Co. Inc. participates in E-Verify. To learn more visit www.e-verify.gov.  All individuals who accept an offer of employment are required to complete a pre-employment background check and drug screen.