Residential Case Manager (QIDP)

Confidential

Charleston, Illinois permanent

Posted: March 27, 2026

Job Description

AGENCY MISSION/ PHILOSOPHY

The employee will support the agency’s mission to empower lives through individual care and inclusive community support. We strive to:

Treat everyone with dignity and respect

Honor and support rights and confidentiality

Promote the best possible health with protection from abuse, neglect and exploitation

Engage with honesty, integrity, and ethical standards in actions and communications

Comply with applicable laws and regulations to prevent fraud, waste, conflict of interest, and inaccuracy in record-keeping

JOB SUMMARY

Our Residential Program is searching for a full-time Case Manager/ QIDP to oversee the supports and services provided to residents who live in four small (2-6 residents each), agency-owned homes in Charleston. It is the perfect opportunity to make a positive difference in the daily lives of those who we serve. The Case Manager/QIDP will:

Develop trust and rapport with residents, families and guardians

Work with a team of professionals and the individual to create service plans that guide individual programming

Advocate for/with the residents to assure that their needs and personal choices are being recognized and respected

Supervise direct care personnel in the residential homes, providing guidance and support concerning the services provided to residents

Assist the Director in maintaining compliance with state environmental standards of assigned homes

Complete and review paperwork related to the residents' annual planning, monthly progress reviews, benefits, and other service needs. The agency will provide a cell phone and laptop for work-related use for these duties.

Will be part of a routine on-call rotation to address concerns after business hours. Duties may include, but are not limited to resolving staffing issues, providing support or assistance, or responding to emergencies. An agency-owned is used when staff are scheduled to be on-call.

ESSENTIAL QUALIFICATIONS

Must be able to provide proof of a bachelor’s degree from an accredited institution in a field related to human services or education (please contact us if you are unsure of whether your degree would be a match)

A valid driver’s license

One year of experience working with individuals with developmental disabilities (experience can be a combination of professional, volunteer or school-related)

Must pass a criminal background check, as required by the Healthcare Worker Background Check Act (225 ILCS 46), and a DCFS Child Abuse and Neglect background check

Must reside in the Charleston/Mattoon area or within 20 miles of Charleston.

Successfully complete and maintain American Heart Association or American Red Cross CPR/First Aid certification

Pass the Short Test of Functional Health Literacy in Adults (S-TOFHLA)

Successfully complete medication administration training and annual recertifications to maintain medication administration status

WAGES

$51,000 per year (salaried, exempt from overtime)

PAY SCHEDULE

Staff are paid every two weeks with a direct deposit option available upon request

BENEFITS

Paid Time Off

Paid Holidays

Health, Disability, and Life Insurance

Dental and Vision Insurance (optional)

Flexible Spending Account (optional)

Profit-Sharing

Employee Assistance Program

403 (b) Investment Plan (optional)

WORK SCHEDULE

Monday - Friday, typically from 7 am - 4 pm, with an evening/weekend "on-call" rotation

QUESTIONS?

Text us at (501) 203-9636 or phone us at (217) 460-9119 with questions.

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