Resident Field Service Representative

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

The Field Service Representative role at Veolia Water Technologies & Solutions involves providing

operations and maintenance expertise on water treatment systems across various industries. This

position is critical for ensuring the optimal performance of technologies such as media filtration,

softening, reverse osmosis, and more. The representative will be responsible for troubleshooting,

conducting maintenance, and performing analytical testing to meet customer needs and contract

specifications.

• Safety & Environmental stewardship mindset

● Ability to clearly follow recommended maintenance plans, work independently or in a

collaborative team environment

● Comfort working in an industrial (largely outdoor) setting

● Good attention to detail

● Demonstrated ability to perform analytical, mechanical and electrical hands-on tasks and

troubleshooting● Carry out mechanical, electrical, and controls preventative maintenance and

troubleshooting on equipment such as valves, air compressors, ejectors, process pumps,

blowers, and instrumentation.

● Consult with customer management and operation teams.

● Maintain inventory of spare parts and adequate supply of chemicals and replacement

parts.

● Create and maintain site paperwork, and provide customers with detailed technical

summaries of work performed.

● Carry out mechanical, electrical, and controls preventative maintenance and

troubleshooting on equipment such as valves, air compressors, ejectors, process pumps,

blowers, and instrumentation.

● Consult with customer management and operation teams.

● Ensure contract compliance of volume and quality specifications

● Perform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC,

and other site-specific testing requirements.

● Assist in providing service activities including parts refurbishment, maintenance,

calibration of equipment, inspection, repair, performance testing, customer

communications, project assessment and execution, and telephone customer support

● Have the ability to work schedules that will fluctuate based on customer and business

needs / demands

● Perform diagnostics testing, repairs, test and calibration routines on the instruments,

and complete all required paperwork

● Collect payment information and generate shipping and billing paperwork

● Provide extensive equipment support and general hardware and software support

● Ensure compliance with all aspects of safety on the job, including the operation and

maintenance of an assigned company vehicle (if applicable) and comply with all Veolia

Environmental, Health and Safety (EHS) policies

● Other duties as assigned

● Demonstrated ability to work independently and remotely with project teams.

● Strong technical, mathematical and customer service skills

● General knowledge of electrical equipment, water chemistry and safety

● Vision, manual dexterity and coordination sufficient to service instruments and handle

electrical equipment

● Ability to learn applicable company procedures within a reasonable time from start of

employment

● Computer proficiency with a minimum of word processing and spreadsheets, and basic

data base knowledge

● Ability to use ordinary hand tools, calibrated tools, and analytical instrumentation, as

well as chemically aggressive fluids, such as acids and bases

● Strong verbal and written communication skills

● Self-motivated, with the ability to drive projects to completion with minimal oversight,

while demonstrating significant problem solving ability with an unfailing dedication to

deadlines and commitments

Compensation - The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $24-$33 hourly. 

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger

communities. We’re an organization that champions diversity and inclusion at every rung of the ladder

and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we

also offer competitive compensation and benefits that include:

● Compensation - The salary range is tied to the market for similarly benchmarked roles.  The range is

not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills,

experience, and market conditions, as well as internal peer equity.  Depending upon all the preceding

considerations for the final selected individual candidate, the offer may be lower or higher than the

stated range:

● Medical, Dental, & Vision Insurance Starting Day 1!

● Life Insurance

● Paid Time Off

● Paid Holidays

● Parental Leave

● 401(k) Plan - 3% default contribution plus matching!

● Flexible Spending & Health Saving Accounts

● AD&D Insurance

● Disability Insurance

● Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this

posting. The Company reserves the right to modify this information at any time, subject to applicable

law.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not

sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a

current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and

candidate profiles will be deemed the property of Veolia, and no fee will be due.

High School Diploma / GED / Home School Certification OR international equivalent 2+ years’

experience of service/maintenance or equivalent in an industrial environment.

Valid Driver’s License

Preferred (if applicable):

● Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in

Instrumentation

● Regular requirement to reach with hands and arms, below and above shoulder height

● Regular requirement to stand, sit, stoop, kneel, crouch, or crawl

● Regularly lift and/or move up to 30 pounds. Frequently lift and/or move up to 50 pounds

● Regularly work around machines, electrical, chemicals, unprotected heights

The job description is not designed to capture all the employee’s responsibilities but is intended to capture essential functions

of the role. Responsibilities may change over time and may be assigned at any time.

Work at customer sites where instruments may be in difficult to reach spaces requiring using a

ladder to reach, working in close/cramped/small spacesAbility

Benefits

• Competitive pay and opportunity for advancement.

• Paid training.

• Great benefits including retirement plans.

• Recognition for hard work and achievements.

• Opportunity for new challenges.

• Strong leadership team.,

• An organization that gives back.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.