Reservations Executive (based in Brazil)

Confidential

Not specified permanent

Posted: April 29, 2026

Job Description

We're seeking a Reservations Executive to join our admissions team! In this role, you'll ensure that all reservations are accurately booked and managed, and that our students' stay is as smooth as possible. With your exceptional organizational skills, attention to detail, and ability to work under pressure, you'll be the one making magic happen.

If you're ready to work in a fast-paced environment and be part of a team that's dedicated to creating unforgettable experiences, we want you to join us!

EC offers superior English language programmes in the top English-speaking destinations around the world, together with French in Montreal. Our world-class facilities and an outstanding team have allowed us to evolve into a globally recognized and trusted brand. Our vision is to maintain our growth while helping students from all over the world succeed in a global community.

Our team is at the heart of everything we do, and we are proud to have created an environment that will nurture your talent, explore your ideas and recognize your achievements. Together, we turn challenges into new opportunities to help us achieve more. We dream big and we work hard. We want you to dream big too and realize your own ambitions with us.

The Reservations Executive is responsible for maintaining accurate student records on the in-house booking system, ensuring data quality across all quoting and booking platforms, and helping the Admissions team provide class-leading customer service.

Key Responsibilities:

Inputting bookings into EC’s central booking system and making any subsequent amendments. Sending confirmation documents to agents.

Preparing the visa letters and letters of acceptance as required by visa applications.

Generating Reports for Admissions on a weekly and daily basis.

Training and working closely with Interns.

Keep up to date with market needs and special offers.

Updating systems database to ensure they reflect correct products, pricing, and agent commissions.

Following up on students’ arrival details and necessary waiver forms and ensuring that information is available for Centres to provide a welcome service to students on arrival.

Other duties as assigned according to the needs of the Admissions Department

Education Required

Post-secondary level of education

Good command of written and spoken English

Education Desired:

Bachelor's degree

Fluency in other languages (Italian/French/Spanish)

Experience Required:

Reservation systems / CRM

Microsoft Office

Customer service experience

Tech Savvy

Being able to read financial documents (eg. invoices, commission).

Experience Desired:

EFL/ESL Industry experience

Experience in a similar position

Well-travelled

Equality and Diversity: Equality and diversity are at the heart of everything we do. Our learning opportunities are open to everyone, regardless of their background and circumstances, and we apply the same standards to the staff we employ.

Want to learn more about us? Watch the video of our EC Story and check out or EC Careers Page

Have a look around some of our schools and check out how we market ourselves to our students on our YouTube channel.

Interested? Follow us on Instagram, Facebook, LinkedIn and Twitter

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.