Reservations Agent

Confidential

Amsterdam, Noord-Holland, Netherlands permanent

Posted: March 31, 2026

Required Skills

Job Description

We are Conscious Group! Conscious Group consists of nine hotel, four Hotel V locations and five Conscious Hotels locations, and two restaurants. Here, hospitality, design, and sustainability come together. Conscious Hotels focuses on sustainability down to the smallest detail, without compromising on comfort. While Hotel V is known for its stylish, characterful, and authentically Amsterdam vibe. Within Conscious Group, all locations work together as one team, driven by our FOCAL values: Fun, Open, Connect, Ambition, and Love. And right now, Conscious Group is looking for a Reservations Agent.

Through the Reservations Department, the journey of our guests already starts; they get to know our hotel for the first time (personally) through our enthusiastic Agents, making them feel welcome and knowing they are at the right place. Our Agents are not only pleasant to communicate with but also have a lot of knowledge and organizational skills! They take care of the guests at all five Conscious Hotels and at all four Hotel V hotels; they answer their questions, help make the best hotel reservations and are happy to arrange any extra requests.

You see, our agents are experts in all fields and they love to pass on their knowledge and experience to the next generation. So are you excited to join our team?

What you will do:

As Reservations Agent, you are part of the daily operations of the Reservations department. As a team, you make sure that we offer every guest the best experience at Conscious Group. You'll do this by...

• …answering the phone, emailing and chatting and being the first point of contact for guests who want to book a room at one of the nine hotels;

• ...daily checking the new reservations received, processing payments and arranging special requests in no time;

• ...deal with complaints - unfortunately, they do happen, but you will know exactly how to deal with them.

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.