Required CSA/TSA for Tech Support Process
AdeebaEServicesPvtLtd
Posted: October 14, 2015
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Quick Summary
Adeeba E-Services Pvt. Ltd. is seeking a Tech Support Process Specialist to join our team in Kolkata, India.
Required Skills
Job Description
Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems. The company has three sister companies registered under the parent company of Adeeba group namely epcheal.com, thepcspeedster.com, mahvishgroup.com, pairsys.com.
JOB Descriptions:-
Primary role will involve making outbound calls to different countries includes (US/UK/Australia/New Zealand)
1)Process:- Outbound Voice (Sales)
2) Shifts:-UK/US/Australia/New Zealand
3) Salary:- 8000/- to 18000/- (Fixed) + Incentives
4) Shift Timing:-Day(8:30am- 6:30pm) & Night(10pm-7am)
5) Experience:- at least 6 months to 7 yrs
6) Criteria:- Excellent English communication
7) Location:- Salt Lake Sector-5
8) Salary is not a constraint for right candidate
9) Both Day and Night Shift available.
any 10+2/completed basic graduation
Eligibility:
• Candidate with Excellent Communication Skill.
• Candidate with at least 6 months experience in Outbound Sales or UK/US Customer care Process.
• Fresher with excellent communication skill can apply
• Candidate with age limit 18 -35 can apply only.
• Candidate with 1.6 years of Tech Support experience can apply for INBOUND