Renewal Sales Specialist (Mandarin Speaker)

Who we are

DigiCert is a global leader in intelligent trust, helping organizations protect the digital interactions people rely on every day. From websites and cloud services to connected devices and critical systems, we make sure digital experiences are secure, private, and authentic.

Our AI-powered DigiCert ONE platform brings together certificates, DNS, and lifecycle management to help organizations stay ahead of risk as technology and threats evolve. Trusted by more than 100,000 organizations—including 90% of the Fortune 500—DigiCert helps businesses operate with confidence today while preparing for what’s next, including a quantum-safe future.

Job summary

We are in the market for a Renewals Sales Specialist (Mandarin Speaker) to join our salesforce in Cape Town.

As an RSS, you will be responsible for coverage in the region, and driving renewals of the largest segment of DigiCert's customer base, delivering incremental revenue growth and bringing in net new business.

What you will do

• Building & Fostering Strong Relationships – Working closely with your in-region Account Manager, develop a deep relationship with strategic DigiCert customers, focusing on increasing adoption, ensuring retention, and long-term success solving technology challenges.

• Active Listening – Enhance mutual understanding in communicating with others by expressing genuine interest in, and providing full attention to, the content and meaning of others’ messages, realizing opportunities to expand DigiCert’s reach.

• Information Seeking – Driven by an underlying curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking a series of questions; or conducting less- focused environmental scanning for opportunities or miscellaneous information that may be used in the future.

• Influence and Persuasion – Effective in persuading, convincing, influencing, or impressing others to get them to support a specific agenda, make a specific type of impression, or take a specific course of action.

• Composure and Resiliency – Able to deal effectively with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. They have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.

• Organizational Savvy – Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships

What you will have

• 2+ years of experience managing full sales cycle (inside or field sales) in the software space (SaaS Sales preferred)

• Excellent written and verbal communication skills

• Professional working proficiency in Mandarin and English

• SaaS Sales within the APAC region advantageous

• Proactive in adopting sales best practices and a leader in process adherence

• Can demonstrate market and industry knowledge and recognizes changing market trends

• Excellent objection handling and negotiating abilities

• Driven to invest time in self-education that can be applied in a professional context

• Demonstrates the ability to link corporate strategic goals to customer facing solutions

• Strong collaboration skills and ability to work alongside multiple team members

• Proven record of meeting/exceeding established goals

• Ability to effectively communicate with internal stakeholders

• Highly resourceful when need to overcome barriers and objections

• Ability to communicate with all levels within customer/prospect’s organization

Benefits

• Uncapped Commission

• Achievers club awards & Incentives

• Provident Fund

• Medical Aid + Gap Cover

• Employee Assistance Program

• Education Support Program

• Gym Reimbursement

• Life Insurance

• Disability Insurance

#LI-GA1

__PRESENT

__PRESENT

__PRESENT

__PRESENT

__PRESENT