Remote - Travel Consultant – Customer Experience

Destinationknot

California Remote permanent

Posted: March 25, 2026

Job Description

Position Overview:

We are seeking a polished and customer-focused Luxury Travel Consultant to support high-end travel planning and deliver exceptional client experiences. This fully remote role centers on assisting clients with curated vacations, premium accommodations, and personalized itinerary coordination.

This position is ideal for individuals who value attention to detail, professionalism, and elevated service standards. Structured onboarding and ongoing training are provided.

Key Responsibilities:

Consult with clients to understand travel preferences and experience expectations

Research and coordinate luxury resorts, premium cruise lines, and customized vacation packages

Manage the reservation and confirmation process with precision

Communicate professionally regarding itinerary details, travel requirements, and updates

Maintain accurate client records and documentation

Provide proactive follow-up and service support before and after travel

Qualifications:

Strong written and verbal communication skills

Professional demeanor with a client-first mindset

Excellent organizational skills and attention to detail

Comfortable navigating digital booking platforms and online systems

Experience in customer service, hospitality, or luxury service environments is preferred but not required

What We Offer:

Structured onboarding and advanced travel training

Access to established booking systems and supplier partnerships

Flexible remote work environment

Collaborative and service-driven team culture

Ideal Candidate:

This role is well suited for individuals with a background in hospitality, client services, or premium customer-facing roles who are interested in supporting elevated travel experiences within a remote environment.

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