Remote Report Coordinator

Delta Group is a privately held, national investigative firm established in 1983 and headquartered in Buford, Georgia. As pioneers of unmanned surveillance technology, Delta Group’s eRemote® technology is an industry recognized product that continues to evolve and produce game-changing results. With more than 500 direct employees nationwide, our domestic footprint is large enough to matter and small enough to care.

We pride ourselves on developing and retaining professional staff while maintaining diversity within our team. Our executive leadership team brings over 100 years of combined experience leading national carrier fraud divisions, state fraud prosecutorial offices, claims and program management divisions, and investigative operations.
 

For over 41 years, our investigative resources have helped organizations reduce risk, improve profitability, and increase revenue within the insurance industry. Our expert employees are located throughout the United States, executing investigations for all types of claims including but not limited to, workers’ compensation, liability, auto, property, disability, and corporate investigations, regardless of size. Come join our talented team and our commitment to people, innovation and results.

Delta is committed to providing an unparalleled customer service experience, ongoing development of innovative surveillance technology, and continuing to deliver the industry’s leading results. Delta is looking to fill a full-time Report Coordinator position within our Remote Surveillance Department.

Our Report Coordinators are highly motivated professionals with strong writing and communication skills.  The ideal candidate is comfortable working under strict deadlines and enjoys a fast-paced environment.

Below are the desired criteria.

Responsibilities:

Review video and document the activities

Prepare and edit documents

Prepare and review high quality investigative reports

Reviews files, records, and obtain additional information when appropriate

Review documents for spelling and grammatical errors

Create clear and concise written documentation

Address inconsistencies contained in the reports

Obtain clarification of facts or information written in the report

Review special instructions to make sure that the file was handled within specified parameters

Provide general administrative and clerical support

Handle sensitive and confidential information with discretion

Research pertinent information via social media platforms, etc

Knowledge, Skills, and Ability Requirements:

Proficient typist, minimum 45+ wpm

Extensive experience with Microsoft Office, primarily Word, Excel, and Outlook

Excellent English and grammar skills, written and verbal

Must possess the ability to work efficiently and accurately

Excellent reading comprehension and writing skill.

Must be detail-oriented

Must be organized

Ability to learn quickly

Ability to work in a fast-paced, high volume production environment

Strong problem-solving skills

Must manage multiple tasks and prioritize appropriately

Must be willing to cross-train on inter-departmental tasks

Physical Requirements: 

Ability to remain in a seated position for extended periods of time

Must have mental dexterity with ability to operate standard office equipment such as computers, keyboards, and mouse

Working Schedule: Monday - Friday 7am-4pm EST

Location: Work From Home

Job Type: Full-time

Delta Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy, sexual orientation, gender identity / expression), national origin or ancestry, genetic information (including family medical history), physical or mental disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.