Remote Potential! Entry Level Commercial Lines Account Manager

I'm seeking an Account Manager for a well-established, relationship-driven agency with a collaborative, team-first culture. They pride themselves on delivering exceptional service to long-standing clients while maintaining a supportive, family-oriented work environment where everyone contributes and helps one another succeed.

Position Overview

We are seeking a Small Business Account Manager to support and manage a diverse book of commercial lines clients with premiums under $30K. This role is ideal for a detail-oriented insurance professional who thrives in a fast-paced environment and enjoys building long-term client relationships.

You will take ownership of accounts once new business is bound, ensuring smooth servicing, accurate coverage, and ongoing client satisfaction.

Key Responsibilities

Manage a book of small business commercial accounts across various industries (construction, LROs, restaurants, health services, etc.)

Process new and renewal policies, ensuring accuracy and appropriate coverage

Handle endorsements, audits, cancellations, reinstatements, and certificates/evidence of insurance

Respond to client inquiries including billing, coverage questions, and policy changes

Support account rounding by advising clients on additional coverage options

Collaborate with Sales Executives by providing documentation and account insights

Submit renewals to incumbent carriers and assist in maintaining retention

Qualifications

Required:

Active Property & Casualty (P&C) License (or willingness to obtain)

3+ years of commercial lines account management experience preferred

Strong customer service and communication skills

Proficiency in Microsoft Office (Word, Excel, Outlook)