Remedial Analyst

Sapphire Utility Solutions, part of the Lanes Group, has grown rapidly since its launch in 2013 and is now the partner of choice for clients across the UK in our specialist markets.

We’re proud to deliver cutting-edge lining solutions to five of the UK’s Water and Sewerage Companies (WASCs), supporting both R&M and planned works. As we continue to expand, our Lining Division is looking for a detail-driven Remedial Analyst to join our central team and play a key role in helping clients achieve their AMP8 goals.

If you’re tech‑savvy, analytical, and excited by the idea of developing a long-term career in a growing industry this is a fantastic opportunity to take the next step.

About the Role

Reporting to the Lining Assurance Team Leader, you’ll be responsible for reviewing CCTV footage to assess pipe integrity, identify defects, and highlight where remedial work is required. Your work will directly support operational teams and ensure the delivery of high-quality, accurate data to our clients.

Key Responsibilities

Review CCTV footage and assess pipe condition using internal databases

Identify and escalate defects or remedial needs to relevant departments

Prepare completed work packs and data reports

Structure coding and reporting (desirable but not essential)

Input and collate data accurately across systems

Support planning teams where required

Maintain clear, accurate records

Use mapping systems such as GIS Redline, MAP 16, and Odyssey

Apply understanding of no-dig remedial techniques (desirable)

Work professionally with internal teams and clients when needed

What We’re Looking For

Strong computer skills and confidence learning new systems

Excellent communication skills, both written and verbal

Ability to collaborate effectively with site teams and management

Reliable, adaptable, and professional

Understanding of Street Works

Experience with Wincan (desirable)

What You’ll Receive

24 days annual leave

Company pension

Death in service benefit

Employee assistance programme

Free onsite parking

A supportive team environment and a clear development pathway

Why Join Us?

Our purpose — “Improving today, for your tomorrow” — drives everything we do. We’re passionate about innovation, sustainability, and creating long-lasting solutions that shape a better future.

We value diversity and inclusion and welcome applications from all backgrounds. Your unique perspective is what makes our team stronger.