Relationship Officer - BB Distribution

RAKBANK2

Dubai, Dubai, United Arab Emirates permanent

Posted: August 14, 2025

Required Skills

Job Description

At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank – we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.

Join us in co-creating the future of RAKBANK!

What You Will Be Doing

• Collaborate effectively with Relationship Managers by providing timely and insightful feedback to support business goals.
• Conduct sales with utmost integrity and professionalism, maintaining transparency in every interaction.
• Act promptly on customer requests, ensuring resolution within defined turnaround times (TATs).
• Submit error-free applications with precision and maintain 100% accuracy in documentation.
• Coordinate seamlessly with internal teams to facilitate smooth and efficient processing of applications.
• Adhere strictly to HR policies, organizational guidelines, and the professional Code of Conduct.
• Ensure compliance with Service Level Agreements (SLAs) and TATs as outlined in operational procedures.
• Strategically minimize individual claw backs, ensuring they remain within the organization’s mandated targets for the financial year.

What You Should Have

• Knowledge of banking and insurance products – RAK Bank and Competitive products of other banks.
• Sales /Service oriented person.
• Excellent communication, convincing and inter-personal skills.
• Identify any cross-sell opportunities in other business divisions of the bank through which Bancassurance products can be sold.
• Manage and oversee Point of Sales loans and Business loans.
• Collaborate with agencies such as Network International.

• Bachelor’s degree or equivalent qualification.
• Minimum 2 years of experience in a Sales in UAE market will be an added advantage.
• Good knowledge of banking/RAKBANK retail products.
• A valid Driver's License is required; however, candidates without one may still be considered.

• Pay for performance culture (Competitive and performance-linked compensation)
• Diverse workforce and inclusive culture
• Career development and growth opportunities by design
• Work with the best minds in the field
• Get opportunities to bring your whole self to the organization and perform to your best.

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