Relationship Manager – Indirect / Partner Accounts

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

What you'll do

You will manage daily partner relationships and ensuring successful execution, adoption, and ongoing engagement across Experian's indirect client portfolio. In close partnership with Account / Client Executives and internal teams, you will support joint growth plans. You will do this by ensuring solution adoption, protecting existing revenue, and identifying opportunities to expand Experian's footprint within partner ecosystems. You will focus on enabling partners, making them operationally successful, and positioning them to deliver value using Experian data, software, and analytics. You will coordinate onboarding and enablement efforts, monitor partner performance, address risks and escalations, and serve as the voice of the partner internally to help improve Experian's solutions and overall partner experience. This role may base itself in North America and will support partners across multiple markets and time zones. You will report to the Specialized Partner Director.

What we're looking for

• A Relationship Manager who is passionate about building trusted partnerships and ensuring our partners adopt and grow with Experian solutions.
• You can clearly articulate how you use data, software, and analytics within your customer's environment and help partners translate Experian capabilities into meaningful outcomes for their clients.
• You collaborate naturally across sales, product, implementation, and support teams, balancing priorities and bringing the right people together to solve problems and uncover opportunities.
• You understand your customer by seeing the world through their perspective, speaking their language, and serving as the voice of the customer internally to help improve Experian's solutions and partner experience.
• You have experience supporting revenue growth by protecting core revenue, ensuring adoption of solutions, and identifying expansion opportunities in partnership with Account / Client Executives.
• You will proactively strengthening relationships, improving operational execution, and ensuring partners are set up for long-term success.

• 5+ years of experience in account management, customer success, relationship management, or sales support within an indirect or partnership-based model
• Experience managing complex client or partner relationships
• Experience translating technical or complex concepts into clear, actionable insights
• Experience working with data, software, analytics, or technology-driven solutions
• Industry experience in Indirect, Financial Services, Partnerships, or related fields
• Bachelor's degree required
• Travel to support partner engagements and important milestones

Benefits/Perks:

• Great compensation package and sales incentive plan
• Core benefits including full medical, dental, vision, and matching 401K
• Flexible work environment, ability to work fully remote, hybrid or in-office
• Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays

At Experian, our people and culture set us apart. We're committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.

Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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