Regional Trainer - West Coast

As the preferred partner for window and door automation, Somfy is committed to inspiring new and better ways of living for all. Better ways of producing, consuming, and housing that we must imagine together around the world in order to inhabit our planet in a more virtuous and permanent way. Acting for better ways of living means fostering the alliance of a sustainable economic model with environmental protection and self-fulfillment for everyone.

As a French, family-owned, and independent group, in continuous growth since our creation, we have been world leaders for 50 years and pioneers in home automation.  Innovation continuously guides our work and guarantees the excellence of our solutions.

We are present in 59 countries, with eight production sites and 17 R&D centers. We are pursuing an ambitious industrial strategy based on “Smart Living” and the value we bring to our customers.

We are committed to reducing our environmental footprint every day. Today, more than 60% of our products are eco-designed, and all will be by 2030. At the same time, we have implemented a responsible purchasing policy that prioritizes local suppliers.

We are deeply committed to the well-being of our 6,880 employees, we promote their sustainable employability by promoting internal mobility and developing their skills. We foster diversity and inclusion by building on our strong corporate culture.

A Regional Trainer at Somfy would be responsible for developing and delivering technical product training to customers, partners, and internal staff within a specific geographical area or national. This role is vital for ensuring that all stakeholders are proficient in the installation, use, and troubleshooting of Somfy's motorization and smart home solutions.

• Deliver Training: Conduct one-on-one, group, or virtual training sessions on proper procedures to program and control Somfy motors and control systems (RTS, Zigbee, SDN, POE, and standard motors).
• Travel Logistics: Arrange and manage travel (flights, hotels, etc.) and travel to various client/implementation sites, potential travel up to 50%.
• Content Development: Assist in creating and updating training materials, outlines, and presentations.
• Technical Support: Providing expert technical advice and problem-solving support, sometimes on-site, with a view toward educating customers and resolving issues.
• Evaluation and Reporting: Assessing the effectiveness of training programs through feedback and performance metrics and adjusting programs as necessary to ensure continuous improvement.
• Documentation: Maintaining accurate records of training activities, certifications, and customer interactions within a CRM system.
• Collaboration: Working closely with sales, marketing, and product management teams to ensure alignment on product information, market trends, and customer support.
• Learning Management System (LMS): Maintaining and updating content on our LMS for internal and external use.

• Experience: Significant technical experience (5+ years) in a relevant industry, such as window covering, electrical, IT, or smart home technology.
• Technical Savvy: A deep understanding of Somfy motors, controls, and home automation systems.
• Communication Skills: Excellent public speaking, presentation, and interpersonal skills, with the ability to simplify complex technical information for diverse audiences. Proficiency with English. Spanish or French is a plus.
• Travel: Willingness to travel frequently within the designated region to customer sites and different company locations.
• Organizational Skills: Strong ability to work independently, prioritize tasks, and manage logistics for training events. 

All your information will be kept confidential according to EEO guidelines.

The protection of our candidates’ personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system, and not by email or postal.