Regional Operations Manager | Mon - Fri | Brisbane, QLD

Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our hospitality all-rounders play a key role in keeping our sites functioning and well-maintained for village residents' safety, comfort, and well-being. Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact.

 

The Role:

We are seeking a dynamic and experienced Regional Manager - Operations to join our team. The successful candidate will be responsible for managing the operational performance of remote sites, ensuring the efficient delivery of services, and optimising business performance. This leadership role involves overseeing multiple village sites, driving business development, ensuring compliance with contractual and operational standards, and maintaining strong relationships with clients and stakeholders.

The role involves a 5/2 Monday to Friday Roster with frequent / weekly site travel or as directed by the Operations Director.

Key Responsibilities:

• Develop and implement operational plans aligned with Sodexo’s strategic objectives.
• Monitor and review operational KPIs, ensuring both strategic and operational goals are met.
• Lead, manage, and support Village Managers to meet performance targets and service delivery requirements.
• Develop and maintain strong client relationships, ensuring satisfaction and alignment with Sodexo’s standards.
• Control and manage labour and site expenditure in line with budget and contract terms.
• Identify and implement operational improvements to enhance performance and remedy underperformance.
• Ensure compliance with legal, regulatory, and Sodexo standards, including ISO Quality Management and funding contracts.
• Drive growth strategies within agreed project scopes, fostering business development.
• Prepare accurate and timely reports, and share operational insights to drive decision-making and continuous improvement.
• Lead and inspire teams, promoting a positive, ethical, and results-driven leadership style.

Skills & Experience:

• Proven leadership experience in an operational or business environment.
• Excellent communication and negotiation skills, with the ability to establish and maintain strong professional relationships.
• Knowledge of relevant legislation and remote site markets.
• Strong strategic planning, problem-solving, and decision-making capabilities.
• Experience managing budgets, ensuring the efficient use of resources and maximising profitability.

Qualifications:

• Extensive leadership experience in operational or business management.
• In-depth knowledge of relevant legislation and industry standards.
• Demonstrated ability to lead and manage diverse teams across remote locations.

Why Join Sodexo?

• Competitive pay and job security in an essential services industry
• Meals provided
• Access to 100+ retail discounts and multiple salary packaging options
• Great teamwork and a solid group of people around you!
• Opportunities for training and career progression within Sodexo

Apply Now

Ready to start your next adventure? Submit your resume outlining your experience and availability. If shortlisted, one of our recruiters will contact you for a phone interview to answer your questions and share more about the role.

Apply now and take the next step in your FIFO career with Sodexo.