Regional Manager, Business Services

Regional Manager, Business Services

Branch Location: Any branch, PEI

At Provincial Credit Union, we’re more than a financial institution - we’re a people-first, purpose-driven organization, proudly recognized as one of Canada’s Top 100 Employers for 2026. Guided by our IMPACT values, we strive to create an exceptional employee experience where every team member feels supported, valued, and empowered.

We are seeking an experienced and strategic leader to join our team as Regional Manager, Business Services. This is a senior leadership role responsible for driving the success of our business banking portfolio while leading a high-performing team focused on delivering exceptional service and financial solutions to our business members.

In this role, you will combine strong leadership capability with commercial lending expertise to support business growth, manage risk, and enhance the overall member experience. You will play a key role in shaping strategy, supporting your team’s development, and strengthening relationships across the communities we serve.

What You’ll Do:

Lead and Develop a High-Performing Team

Provide leadership, coaching, and mentorship to an account management team, fostering a strong sales and service culture

Set clear performance expectations aligned with organizational goals and support team members in achieving them

Support recruitment, onboarding, and ongoing development of team members

Act as a trusted advisor, providing guidance on complex credit solutions, risk assessment, and deal structuring

Participate in joint member meetings and serve as an escalation point for complex or sensitive matters

Drive Credit Excellence and Risk Management

Adjudicate commercial credit applications within delegated authority, balancing sound risk management with timely service

Oversee portfolio quality through regular credit reviews and adherence to policy and regulatory requirements

Provide expertise in financial analysis, lending structures, and risk mitigation strategies

Contribute to the evolution of lending policies, procedures, and best practices

Deliver on Strategy and Business Growth

Contribute to the development and execution of strategic and annual business plans

Identify opportunities to grow the business lending portfolio and deepen member relationships

Partner with senior leadership, acting as a key liaison between strategy and execution

Monitor market trends and competitive activity to inform decision-making

Support operational excellence by identifying and implementing process improvements across the department

What You Bring:

Education & Experience

Post-secondary education in Business, Finance, Accounting, or a related field (or an equivalent combination of education and experience)

Progressive leadership experience within financial services, with a strong focus on commercial lending

Demonstrated success in business development, sales leadership, and relationship management

Skills & Attributes

Strong leadership and coaching capability with the ability to build and motivate high-performing teams

Advanced financial acumen, including expertise in analyzing financial statements and structuring commercial credit

Sound judgment and decision-making skills, particularly in complex or high-value lending scenarios

Exceptional relationship-building and communication skills

Highly organized with the ability to manage competing priorities in a dynamic environment

Adaptable, collaborative, and solutions-focused

Why You’ll Love It Here:

We believe our employees deserve the same outstanding care we give our members. That’s why we offer:

A People-First Culture: Join a supportive team that values collaboration, positivity, and community impact.

Competitive Pay & Bonus Program: Market-aligned salary plus the opportunity for annual bonuses.

Comprehensive Benefits: Health and dental coverage, sick time, and a Defined Contribution Pension Plan & Group Retirement Savings Plan with up to 9% employer contribution.

Work-Life Balance: Three weeks’ vacation to start, plus four personal days and two volunteer days each year.

Career Growth: Tuition reimbursement, training opportunities, and career progression pathways.

Extra Perks: Annual fitness and clothing allowance, reduced employee loan and mortgage rates, and no service fees on banking transactions.

Salary Range: $100,629 - $118,388.

Regular travel to other branches on PEI will be required.

Additional Information

Bondability Requirement: Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).

Closing Date: May 1st, 2026.

Diversity & Inclusion

At Provincial Credit Union, we’re committed to creating an inclusive and equitable workplace. We welcome applications from all qualified individuals, and accommodations are available throughout the recruitment process.