REGIONAL FIELD AFTERSALES ENGINEER – HOME COMFORT GROUP (HVAC)

Welcome to a place where your ideas lead to something big! Welcome to Bosch!

Robert Bosch EOOD is a subsidiary of The Bosch Group, a leading global supplier of technology and services. In 2023 the company celebrated 30 years in Bulgaria. Our Sales Office was founded in 1993 and since then has been a leader on the Bulgarian market. Our Sales divisions in Sofia focus on the following areas: Mobility Aftermarket, Power Tools, Home Comfort and Building Technologies.

For our Home Comfort division, we are looking for the right person for the following vacancy:

Regional Field Aftersales Engineer

Bosch Home Comfort Group is a leading European provider of smart, sustainable, and energy-efficient HVAC solutions. In 2025, the group achieved sales of more than €8 billion, explored 26 development centers (including minority interests), 33 international product sites, and employed approximately 25,000 people.

We're looking for a Regional Field Aftersales Engineer for Home Comfort to join our team in Sofia, Bulgaria.

Tasks & Responsibilities

The Regional Field Aftersales Engineer position is a mainly field role and is responsible for all regional aspects and daily functions of their assigned territory. This position supports the necessary business and product metrics required to meet the company's goals and objectives. The position will be responsible for: aftersales/service/commissioning program, troubleshooting, spare parts, technical training for customers and internals, national skills certification exams, etc.  

• Provides technical support to the Field Sales & Service organization
• Answers and responds to product application, installation, equipment capabilities, key requirements and service questions
• Troubleshoots system failures via information from service technicians
• Manage and organize product technical training for customers, distributors and employees
• Assists in developing annual department budget and endures to deliver all milestones within agreed budget and time
• Ensure all work is completed safely and in accordance with industry standards and company policies
• Support the development of service improvement initiatives and contribute to continuous process optimization

 

Additional Information 

This position is eligible for a company car, laptop and mobile phone

What distinguishes you:

• 5+ year HVAC systems in Residential and Light Commercial sector required
• Strong technical knowledge of heating, cooling, and air conditioning system components and operations
• University degree or equivalent combination of education and experience
• Ability to work independently and manage time effectively in a field-based environment
• Critical thinking and problem solving of technical problems, outstanding organizational skills
• Proficiency in managing multi-task projects
• Excellent interpersonal skills
• Fluent English in written and verbal.
• Valid driver's license (category B) and willingness to travel throughout the assigned region

What we offer: 

• Career Development - Personalized training programs and professional qualifications, development opportunities and programs, as well as foreign language courses 
• Work-life Balance - 25 days paid annual leave, additional day off on your birthday  
• Wellness - Private health insurance and life insurance, Sports card (shared funding)
• Engaging Social Activities – Regular teambuilding activities and celebrations 
• Modern Office – Parking, fresh fruit and drinks
• Flexibility - Flexible working time

The personal data you provide to us is processed by Robert Bosch EOOD within your application in the recruiting process. Your personal data is shared exclusively and only to employees of the Bosch Group and the candidate data retention period is 6 months. You have the right to obtain information about the processing of your personal data. In addition, you have the right to correct, to block and to delete it in accordance to the legal regulations. To enforce your rights, you only need to contact us. Remark: If you request to block or to delete your data, your application can no longer be considered.

Предоставените от вас лични данни се обработват от Роберт Бош ЕООД в рамките на заявената от вас кандидатура в процеса на набиране на персонал за нашата фирма. Те се разкриват изключително и само на сътрудници на Група Бош и се съхраняват при нас за срок от 6 месеца. По ваше желание можете да получите информация за обработката на вашите лични данни. Освен това имате право на тяхното коригиране, блокиране и заличаване в съответствие със законовите разпоредби. За да се възползвате от тези права е необходимо само да се свържете с нас. Забележка: При заявка за блокиране и изтриване на вашите данни, кандидатурата ви вече не може да бъде разглеждана.